Dice | Jr. Business Analyst | Austin, TX | United States | BigDataKB.com | 2022/10/28

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Job Location: Austin, TX

Dice is the leading career destination for tech experts at every stage of their careers. Our client, NHRG, Inc., is seeking the following. Apply via Dice today!

WORK DESCRIPTION:

The candidate will work with members of the team, performing one or more of the following duties:

  • Information Technology Administrative utility player who is familiar with IT procurement, supplier & contract monitoring, contract renewals, hardware and software lifecycle process and understanding of software entitlements. Preferred applicant should also have experience with IT Budget management initiatives including:
    • Utilize weekly financial data files, reports and ServiceNow modules associated with IT departmental budgets to produce data visualization graphical components for reporting that will be reviewed by IT division managers and budget team.
    • Leverage existing Tableau (or Power BI) graphical components that are currently being utilized for executive reporting. Establish IT framework for executive reporting.
    • Utilize contract data from MicroStrategy, Excel, Maximo (or other similar tool) to capture contract information for IT contracts.
  • Work in the IT Service Management Platform ServiceNow to implement projects to:
    • reconcile aging request tickets
  • Assist with IT Asset Management initiatives including:
    • technology asset recovery for offboarded employees
    • manage/reconcile hardware assets and establish reporting
    • conduct technology reclamation associated with corporate headquarters relocation
  • Experience with Statement of Work requirement gathering and development

TERM OF SERVICE :

November 2022 thru September 30, 2023, with budget plans to extend and renew

Resources are currently working remotely, but based on job requirements, candidate may need to report to a work location periodically in Austin, TX

Minimum Requirements (Required)

Worker Skills and Qualifications

Years

Skills/Experience

1 – 3 years

Has knowledge of commonly used concepts, practices, and procedures within a particular field.

Experience using Microsoft Suite (Minimum: Word, Excel, PowerPoint), experience w/service management platform preferably ServiceNow

Experience searching and updating databases

Experience reconciling data

Experience contacting and following up with internal customers and external vendors

Experience with processing vendor invoices

Preferred (Optional):

Project:

Skill/Experience

Proficient in using Microsoft Suite (Word, Excel, PowerPoint)

Experience using a cloud-based sharing platform (e.g. SharePoint, Google Docs, Teams)

Experience reconciling data (Excel, Tableau, Power BI) to produce visualization (e.g. dashboard) for reporting (PowerPoint)

Experiencing detecting data anomalies

Experience utilizing contract data to capture contract information for IT contracts (Excel, ServiceNow)

Experience with Statement of Work requirement gathering and development

Experience working in an IT Service Management Platform (e.g. ServiceNow) to implement projects to reconcile aging request tickets

Hardware/Software Management

Experience recovering assets from offboarded employees

Familiarity with software hardware configurations (laptops)

Experience conducting technology reclamation

Budget

Experience mapping existing Excel data to produce a visualization (e.g. dashboard)

Utilizing contract data to capture contract information for IT contracts (Excel, Tableau, Power BI, ServiceNow)

Telecommunications

Familiarity with telecommunications equipment (cell phones, hot spots)

Working with telecommunication carriers to review and reconcile accounts

  • provided by Dice




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