Job Location: New York, NY
About The Job
Disney Streaming is the leading premium streaming service offering live and on-demand TV and movies, with and without commercials, both in and outside the home. Operating at the intersection of entertainment and technology, Disney Streaming has a unique opportunity to be the number one choice for TV. We captivate and connect viewers with the stories they love, and we’re looking for people who are passionate about redefining TV through innovation, unconventional thinking, and embracing fun. Join us and see what this is all about.
The Disney Streaming Subscriber Analytics team is responsible for the measurement and analysis of subscriber growth across the Disney Streaming portfolio, including Disney+, Hulu, ESPN+, and Star+. This highly visible team collaborates multi-functionally across Disney Streaming and The Walt Disney Company to generate insightful, compelling, and strategic analysis and reporting. We are seeking a capable and motivated data analyst to join our Analytics & Insights function. In this role, you will work with a diverse set of partners at multiple levels to unpack performance, measure impact, and enable operational and strategic decision making.
What You’ll Do
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Define and report on core metrics and key performance indicators for subscriber growth and subscriber lifecycle events
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Create and maintain dashboards to enable efficient exploratory analysis and equip business partners with self-serve access to resolve routine data requests
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Partner with Product, Business Operations, and Finance to size the expected impact of new product features or operational workflows
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Author analytical memos and post-launch performance analyses to align business teams on impact
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Support on complex and high priority ad-hoc and strategic analysis, including translating business logic into SQL or LookML technical specifications with proper cohorting, calculations, filtering criteria and/or aggregations
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Understand the systems and business processes that populate critical systems with data and contribute to documentation that demystifies our complex and ever-evolving data
Key Qualifications
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At least 3 years experience in an analytical role
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At least 2 years of SQL
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Strong analytical skills with demonstrated ability to select analytical approaches to resolve complex and non-routine business questions
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Expertise manipulating large data sets, interpreting data trends, and working through data deep-dives and forensic analysis
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Excellent data visualization skills with capability to synthesize and communicate trends in digestible, business-friendly summaries
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High familiarity with data exploration and data visualization tools such as Tableau, Looker, Thoughtspot
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Comfortable working in a fast-paced, highly iterative environment and navigating a matrixed organization structure
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Ability to manage multiple workstreams with demonstrated ability to organize work effectively and deliver against deadlines
Nice To Haves
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Experience in the streaming media industry or other subscription-based service
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amiliarity with ETL pipelines or data mart development
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Experience with data platforms and applications such as Databricks, Jupyter, Snowflake, Redshift, Airflow
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Experience working with project management tools such as Atlassian JIRA and Airtable
Basic Education
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BA/BS in Computer Science, MIS, Statistics, Economics, Mathematics, or related analytical field
Additional Information
DISNEYTECH
Just like the best ensemble casts of our favorite shows, Disney Streaming embraces diversity and is an inclusive environment. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We are proud to be an Equal Opportunity Employer.
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