Job Location: Bengaluru
- The Clinical Operations Analytics Consultant will assist in generating insight that facilitates the management of clinical trials.
- Working closely with colleagues in LRL, CDDA, IT, and other components of the R&D organization, the consultant will design, implement, improve, and/or deliver operational dashboards.
- Ensuring appropriate rigor and consistency, the consultant will act as the business subject matter expert and lead delivery of the business projects in the agile and effective manner.
- Collaboration with other functional areas within the organization and IT to execute implementation is key.
Responsibilities:
Systems Development and Management
- Maintain and grow a strong working knowledge of the various systems used across CDDA in clinical trials
- Partner across functions and geographies to build and/or refine systems used in operational reporting and analytics
- Resolve system issues quickly to ensure continued access to needed operational information; apply root cause analysis as needed
- Ensure high stakeholder satisfaction through consistent delivery of high quality, timely and insightful outputs throughout analytics value chain
- Apply knowledge and experience and understand and respond to customer feedback on reports and dashboards to continuously improve product functionality and efficiency in how clinical operational insights are gathered, integrated, and delivered, including through automation
- Maintain appropriate change control documentation
- Develop and support user training as needed, including maintenance of job aids, FAQs, knowledge articles, etc
- Develop expertise of processes and data used by business functions
- Partner effectively with vendor staff as needed
- Support system testing as needed
- Develop and maintain metrics as needed
Analytics and Insights
- Using deep understanding of the clinical development process and systems, develop and provide useful operational reports, metrics, and analytics to CDDA users
- Follow appropriate business processes for integration of data and presentation of analytics
- Serve as a technical resource for reporting and analytics
- Identify project risks and issues, and raise concerns appropriately
- Develop improved mechanisms to consolidate, share, identify, and/or report on trends and issues in clinical operational data
- Seek out opportunities to better meet user needs through new or improved analytics delivery or systems
- Generate engaging visual outputs for effective communication, understanding, and decision making by a diverse customer group
- Lead projects to develop or enhance analytics for user groups
- Participates in design reviews to ensure traceability of requirements.
- Networks with appropriate IT colleagues to determine solutions to meet business partners needs.
- Stay abreast of tools and technologies to influence IT strategy so that it provides best usage opportunities for business
- Ability to adapt quickly in a constantly changing environment
- Provide consultation, advice, and coaching to less senior team members as needed
Basic Requirements:
- Bachelor s degree in technical science, computer science, engineering, statistics, or related field
- Applied experience in developing and delivering analytic insights (data wrangling, data modeling, data mining, metrics, reporting, and visualizations)
- Expertise with data analysis / visualization applications, languages, and analytics solutions, for example, Power BI, Tableau, Excel, Python, R, Shiny, AWS, Trifacta, etc
- Knowledge of the data architectures associated with information integration, data visualization, & data warehousing
- Demonstrated ability to deliver clear and concise data interpretation and communications
- Familiarity with AWS ecosystem
- Experience with Agile Development
- Demonstrated ability to work with business owners to define key business requirements and convert to technical specifications
- Experience with ETL/File Movement tools.
Additional Skills/Preferences:
- Advanced degree
- Experience working with clinical data in a pharmaceutical, biotech, CRO, or Regulatory agency
- Knowledge of regulatory and quality requirements governing clinical development
- Familiarity with systems used in clinical trials like Planisware, Impact, Oracle, Veeva suite, etc
- Experience working in Scrum – Agile methodologies, coding standards, code reviews, source management (GITHUB), build processes
- Experience in Predictive and prescriptive analytics
- Experience in delivering under tight timelines
- Demonstrated proactive process improvement
- Demonstrated project management skills
- High learning agility
- Strong written and verbal communication skills
- Excellent collaboration and teamwork skills
- Strong business acumen
- Exceptional customer focus
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