Job Location: Pune
Highlight Top / Key Responsibilities for this position:
CRM Customer Relationship Management Tool.
– Analyse Worldwide reporting per fields (Sales, Pricing, Factories).
– Map current processes and propose improvements.
– Document processes and keep them up to date.
– Run monthly reporting and work on improvements.
– Develop and design Reporting within CRM as per business requests.
– Work with CRM and Isolation Valves IT team to design, test and implement changes.
– CRM Sales and Pricing team support.
– Work with Pricing & Sales teams to amend / document processes.
CRM Customer Relationship Management Tool.
– Analyse Worldwide reporting per fields (Sales, Pricing, Factories).
– Map current processes and propose improvements.
– Document processes and keep them up to date.
– Run monthly reporting and work on improvements.
– Develop and design Reporting within CRM as per business requests.
– Work with CRM and Isolation Valves IT team to design, test and implement changes.
– CRM Sales and Pricing team support.
– Work with Pricing & Sales teams to amend / document processes.
Oracle
– Lead issue resolutions from Pricing perspectives with ISV and Autosol teams.
Investigate issue.
Create tickets.
Perform testing.
Create testing road map for acceptations events.
– Support projects implementations.
– Work with Pricing & Sales teams to amend / document processes.
– Lead issue resolutions from Pricing perspectives with ISV and Autosol teams.
Investigate issue.
Create tickets.
Perform testing.
Create testing road map for acceptations events.
– Support projects implementations.
– Work with Pricing & Sales teams to amend / document processes.
Vendavo
– Understand System in place and create Admin user documentation.
– Lead the maintenance processes with IT s, BI and Pricing teams.
– Participate in issue resolutions.
– Support projects implementations from design to post go live monitoring.
– Understand System in place and create Admin user documentation.
– Lead the maintenance processes with IT s, BI and Pricing teams.
– Participate in issue resolutions.
– Support projects implementations from design to post go live monitoring.
Other responsibilities
– Part of the WW Annual Price Increase Process.
– Oracle Pricing support related to Engineering matter.
– Support any IT and Front-end Project and development .
– Part of the WW Annual Price Increase Process.
– Oracle Pricing support related to Engineering matter.
– Support any IT and Front-end Project and development .
Desired Educational Qualification:
At least five years in one of the fields: Business Analysis , Pricing, Engineering, Data, Sales, Order Management, Purchasing.
– Bachelor s degree or above
– Fluent in English
– At least 1 year experience in medium-large company at similar role.
Technical Skills / Knowledge Required:
- Bachelor in IT/ Economics/ Finance/ or equivalent.
- Proficient in Excel VBA mandatory – knowledge of SQL or JAVA Coding.
- Use or CRM, Oracle, Vendavo is a plus.
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