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Job Location: Remote
Employee
At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.
We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose.
HONESTY • RELIABILITY • COLLABORATION • CURIOSITY • PASSION
Position Summary
The Data Center Operations Analyst provides technical support to computer operators and account teams, as well as other support groups. They perform functions in both a mainframe and a client server environment, maintain and assist with ongoing technical applications and operations, to ensure the efficient and optimal operation of the Data Center. They are responsible for scheduling software support, workload balancing of scheduled and non-scheduled work within the mainframe and server environment, support of code promotion and reporting products on mainframe and server environments.
Position reports to Manager, Information Technology – IBMi and will work the following shift schedule:
- 12 hour “quad” (3 on 3 off/4 on 4 off) shifts (Nights and/or Days).
- 16 week rotation from front half to back half of week.
- Weekends (Saturday and/or Sunday) and Holidays required as per Shift Schedule.
- Fully functional and self-directed
- High complexity assignments – augmentation and/or independent segment owner
- Moderate complexity assignments – augmentation (1 or >) or owner
- Low complexity assignments – owner (1 or >)
- May lead another individual
- Ability to see whole picture
- Perform some operations requirements and provide training for level 1 associates.
- Understand data enter environments and applications.
- Participate in technical solutions for clients and operations environments.
- Scheduling software support.
- Internal / external reporting
- Troubleshoot simple issues with schedule, code promotion or reporting.
- Evaluate processes/documentation for enhancement
Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply.
- Typically requires a Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience
- 5 years experience in IT and with a Job Scheduler.
- Proficient in MS Office (Excel, Word, and Outlook)
- Strong written / verbal Communication skills
- Designing skills
- Analytical and Critical thinking skills
- Ability to represent Ensono in a professional manner to clients
- Job Scheduler product knowledge
- Knowledge of mainframe (TSO, SDSF, TMS, QuickRef) and server scripts (read & codeMidrange server knowledge)
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Knowledge of the following:
- FTP
- EasyTrieve
- SAS
- File Aid
- Microsoft (Visio)
- Smart automation skills
- SharePoint
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- We value flexibility and work-life balance. Positions that are not required to be onsite to support a client may offer the ability to work remotely or hybrid at an Ensono office location.
- Unlimited Paid Day Off (PDO) Plan
- Two robust health plan options through Blue Cross Blue Shield
- 401(k) with a generous company match
- Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
- Depending on location, ability to take advantage of fitness centers
- Wellness program
- Flexible work schedule
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Homebased – Downers Grove, IL – Finley, Illinois
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