Job Location: Kochi
Global Security Support
Position profile summary Senior Associate
About Ernst & Young:
Ernst & Young is a global leader in Assurance, Consulting, Tax, Strategy and Transaction services. We make a difference by helping our people, our clients and our wider communities achieve potential.
Global Delivery Services (GDS) plays a vital role in supporting EYs various service lines and business operations across the world. GDS RMS operates from 3 cities in India (Gurgaon, Bangalore and Kochi), Manila and Wroclaw in Poland.
Global Security is the in-house security function for Ernst & Young.
Position Details:
Job Title : Senior Associate (65-3)
Department : Global Security Support, GDS RMS
Reporting to : Assistant Manager/ Manager
Location : Kochi
Purpose of Position:
Working under the direction of the Global Security leadership team and GDS RMS Global Security team, the incumbent would be part of a newly set up Security and Travel Intelligence Center and will support GDS RMS team for overall coordination of Threat and Intelligence monitoring, emergency preparedness and response and business continuity planning activities globally.
Responsibilities and Accountabilities:
Service Delivery
- Manage a team of 5- 10 intelligence analysts including their day-to-day deliverables, feedback and LEAD as counsellor
- Coordinate and collaborate with the Security and Travel Intelligence Center (STIC) team members in Gurgaon and other stakeholders for seamless service delivery
- Assist in proactive monitoring activities for incident management and business continuity
- Participate in crisis management training and discussions as requested
- Collaborate with key personnel from functions such as Security, Technology, Facility and Admin, Talent team and other relevant teams
- Assist in the preparation of reports as necessary on tools like Power BI, advanced Excel etc. (situation report, risk assessments, test plans, etc.)
- Assist global leaders in response and recovery activities during business interruption events
- High availability required due to nature of role
- Perform other duties, as assigned
- Candidate should be willing to work in a 24X5 environment
Education & Experience:
- Total work Experience of 6 to 7 years with hands on experience of managing small teams
- Prior experience of working in a contact center
- Master’s degree from a reputed college
- Exhibits flexibility and self-confidence
- Excellent verbal and written communication skills.
- Self-starter with attention to detail
- Effective organization and prioritization skills
- Ability to maintain accurate and confidential records and information
- Data analysis, data representation and dashboard reporting
- Strong logical and reasoning skills
- Strong MS Excel, Word and PowerPoint
Other Position Requirements:
- Willingness to travel
- Willingness to work in a 24 X 5 environment
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