Job Location: Chicago, IL
Company
Federal Reserve Bank of Chicago
The Federal Reserve Bank of Chicago has an opening for an Assistant Business Operations Analyst supporting the Research, Policy and Public Engagement (RPPE) department. Our department conducts policy-relevant research on macroeconomics, microeconomics, financial studies, regional economics, and community development.
As the Assistant Business Operations Analyst, you will focus on coordinating travel requests, bookings, and reimbursements for the department. You will also provide other administrative support, including managing a purchasing card, tracking attendance, and conducting other daily office operations. You will be part of the broader RPPE Support Team and report to the Manager of the Business Operations team.
Your Principal Duties and Responsibilities:
-
Coordinate RPPE’s travel function that includes understanding and communicating travel policies, acquiring all pre-trip approvals, completing travel reservations, and submitting post-trip reimbursements
- This includes all travel related to staff as well as external visitors, conference attendees and speakers, and prospective job candidates
- Travel policies and procedures need to be constantly monitored for changes and the corresponding processes modified to reflect updates
- Reservations and reimbursements are time sensitive and must be completed promptly and with accuracy
- Facilitate RPPE’s attendance function that includes processing time-off requests, communicating updates and changes timely to the department, working with management to audit individual time, as needed, and coordinating FMLA and other leave paperwork
-
Facilitate general day-to-day office operations, such as:
- Manage the department’s purchasing card by completing order requests, reconciling payments, and remaining up to date on all procurement policies
- Ordering office supplies and maintaining appropriate inventory
- Processing facilities requests, both reactively and proactively
-
Proactively communicate with manager, team members, and staff effectively and efficiently to complete all tasks
- Provide manager with formal updates on travel and reimbursement status based on information shared through a request tracker
- Effectively communicates across departments through remote methods, such as: email, messaging, MS Teams
- Maintain and organize files, records, and archive systems
- Handle confidential and routine information in accordance with information security policies and procedures
Your Knowledge and Skills:
- Require strong (learned) understanding and application of travel and reimbursement policies/procedures
- Customer service oriented with the ability to efficiently fulfill staff requests is a must
- Strong attention to detail
- Ability to proactively and effectively communicate (both written and verbal)
- Ability to prioritize multiple requests from multiple staff
- Exhibit good judgment and professional etiquette
- Possess time management and organizational skills
- Strong relationship building skills
- Proficient in Microsoft Office suite
- Possess and apply intermediate internet skills
Your Qualifications:
- Bachelor’s degree or equivalent experience
-
Demonstrates:
- High level of customer service
- Impactful critical thinking and decision-making abilities
- Effective written and oral communication skills
- Ability to work with a variety of management and professionals
- Ability to work on multiple projects simultaneously and adjust to rapidly changing timelines
- Effective analytical and problem-solving skills and excellent attention to detail
- Aptitude to leverage relevant technology and software applications
Our Benefits:
- Comprehensive benefits package includes medical, dental, vision, prescription drug coverage, 401k savings plan, retirement plan, paid time off, transit benefit, onsite gym and subsidized cafeteria
- A continuous learning environment with opportunities to gain new skills and grow your career
- This is a hybrid position located in Chicago, IL
Requirements:
All Federal Reserve Bank of Chicago employees must be fully vaccinated against COVID-19, and receive a booster shot within 30 days of being eligible to do so, unless the Bank grants an accommodation based on medical condition or sincerely held religious belief.
As a condition of employment, Federal Reserve Bank of Chicago employees must comply with the Bank’s ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities, and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting, who can provide you contact information for our ethics official if necessary.
This document indicates the general nature and level of work performed by employees within this position. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. An employee’s responsibilities, tasks, and duties might differ from those outlined in the job description, and other duties, as assigned, are a part of the job. The Federal Reserve Bank of Chicago reserves the right to modify the elements of this job
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status.
Full Time / Part Time
Full time
Regular / Temporary
Regular
Job Exempt (Yes / No)
No
Job Category
Bank Examination
Work Shift
First (United States of America)
The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
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