Job Location: Santa Ana, CA
Company Summary
Join a team that puts its People First! As a member of the First American family of companies, First American Trust is a federal savings bank that has provided banking, wealth management, and trust solutions on a national, full-service basis for more than five decades. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for seven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
Job Summary
**Remote Candidates Welcome**
Seeking a techno functional Data Analyst with extensive experience in analyzing and curating data to support or inform business activities. Working closely with the Data Analytics Product Owner, you will participate on a team that aggregates data from disparate systems to provide consistent data services for First American Trust’s technology solutions. Your team will also help to grow our capabilities around data visualization and analytics to help drive data-driven decisions and to support the ongoing growth of our business. You will perform and support knowledge sharing on your team’s value-add solutions, analyze issues reported by business users, define associated problem statements, make recommendations, and evaluate proposed solutions.
Job Functions
You will be an active participant in our continuous learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. In this hybrid remote role, you may be required to travel to our headquarters location.
You will utilize your data visualization and analysis expertise to provide consistent data services to First American Trust technology solutions and provide effective visualizations to support data driven decisions. Your strong client focus and agile mindset will help you to deliver on these key responsibilities:
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Build strong relationships with internal partners (such as Product Portfolio Management, Change Management, Product Delivery, Technology groups, Compliance/Risk, InfoSec, etc.)
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Review and understand vendor and in-house developed applications in order to:
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Elicit and capture business and data requirements
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Document and map current and future state data flows
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Create functional user stories (specifications) based on architecture/design/business processes
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Manage implementation of data environment updates and maintain related system configurations
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Train business and technology teams teams on data related processes, procedures and tooling
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Enhance existing data lake with third-party hosted data
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Manage work items within the product backlogs, collaborating with teammates and across teams on delivery
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Provide subject matter expertise related to the data environment and services, providing the highest level of support to diagnose issues and provide resolution
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Perform quality assurance to ascertain compliance to requirements and assist the business areas in their execution of acceptance testing
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Work with internal teams on completing internal and external audit requests
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Determine top use cases and cross-team synergies to drive continuous delivery of value
Required Qualifications
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Bachelor of Science degree in a technical discipline, business, or related field
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5+ years of experience in Information Technology
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3+ years working in a data analysis, report writing or similar role
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Strong knowledge and experience with SQL
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Experience working with Azure blob storage
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Strong experience in incident management, triaging issues and implementing resolutions
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Experience documenting data flows, business cases and/or business requirements
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Ability to discern complex explicit and implicit needs and requirements of various business and technical stakeholders
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Ability to convey complex business and technical information in a concise manner
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Ability to quickly learn the objectives, structures, processes, and policies of a business area
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Excellent critical thinking and analytical skills
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Excellent written and verbal communication
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Craves knowledge and enjoys learning new skills
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Enjoys planning, organizing, and coordinating activities within a team
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Enjoys collaborating with team members, sharing skills, and learning from others
Preferred Skills
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Experience with working with Snowflake
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Experience building visualization solutions with PowerBI or Tableau
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Banking industry knowledge
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Good understanding of and experience working with Agile development methodologies, techniques, and tools
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Microsoft Azure Fundamentals, Data Scientist Associate or similar data related certification
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Business Analysis certification (CBAP or similar)
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Agile methodology certification
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First American invests in its employees’ development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
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