Job Location: Tempe, AZ
Basic Job Functions:
The Sales Operations team supports new business development and applies technology to improve risk management, business process, sales reporting, and contract lifecycle management (CLM) systems. This is a growing team with opportunities for professional development and the ability to engage globally.
The Sales Operations Analyst will be responsible for supporting opportunity creation, data integrity and reporting within our Customer Relationship Management (CRM) system. This entails supporting key sales activities such as facilitating the deal risk committee, customer onboarding, data analysis and reporting. The position will interface with and coordinate internally across project finance, product management, supply chain, warranty, O&M, engineering, and construction representatives.
Experience:
- Prior experience in Data Analytics , engineering, finance, sales, or sales support role is a plus
- Familiarity with solar or renewable energy modeling, design, or construction a plus
Education:
- Bachelor’s Degree in Engineering, Finance, Economics, Business, Analytics or similar. OR
- 5+ years of relevant experience in a similar role with no degree
Required Skills/Competencies:
- Proficient in using MS Office Suite, with emphasis Excel and PowerPoint
- Strong interpersonal skills; excellent written and oral communications skills
- Ability to absorb and process information to prepare and present to internal stakeholders
- Strong critical thinking, planning, organization, and execution skills
- Self-motivated, demonstrated ability to work independently and take initiative
- Ability to anticipate issues and recommend solutions
- Ability to receive and apply constructive feedback and guidance to improve work product
Preferred Skills/Competencies:
- Experience process mapping in Visio
- Experience using Tableau and basic report building
- Experience with Salesforce or Oracle Sales Cloud
Essential Responsibilities:
- Support Sales Associates in detailing and tracking customer deals and facilitate deal risk committee in a timely and professional manner
- Maintain Salesforce.com with contracts and other documents
- Support deal leads throughout the transaction and execution process
- Build familiarity with Salesforce or other CRM with the goal of managing and maintaining sales opportunities
- Other duties as assigned
- Job description subject to change at any time
Reporting Relationships:
- Analyst will report to US Sr. Analyst
Travel:
- Travel: 0 – 10%
US Physical Requirements:
Office Physical Requirements:
All positions in our office require interaction with people and technology while either standing or sitting. In order to best service our customers, internal and external, all associates must be able to communicate face-to-face and on the phone with or without reasonable accommodation. First Solar is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship.
Potential candidates will meet the education and experience requirements provided on the above job description and excel in completing the listed responsibilities for this role. All candidates receiving an offer of employment must successfully complete a background check band any other tests that may be required.
Equal Opportunity Employer Statement: First Solar is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train, and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
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