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Job Location: Hyderabad/Secunderabad( Nanakramguda )
Roles and Responsibilities:
Business / Customer For Data Processes: Efficiently Process pre-defined number of Claims as assigned with highest level of accuracy as agreed upon by the client
Complete transactions in queue within specified Turn Around Time Set productivity
Provide highest level of customer satisfaction and strive to understand and resolve issues/queries at the first instance
Maintain the business controls as per the requirement
Respond to data requests.
Ensure process guidelines are followed and met as documented.
Develop a complete understanding of the RCM processes.
Adhere to shift handover processes.
Raise process related issues/concerns on time with process and team leads.
Record data relating to production statistics, end-user related notes, etc as appropriate.
Provide updates and submit reports related to own area of work
Stay updated with the process knowledge/changes – refer to knowledge updates/repositories to effectively process transactions
People/Team -Contribute to and participate proactively in knowledge sharing sessions
Complete all mandatory assessment/ certifications as applicable
Align individual goals with team objectives (work cohesively with the team)
Participate and contribute to organizational activities
Record own attendance and time sheet related data.
Any graduate (exclusion: BE/B.Tech/MCA) Minimum Work Experience Required: Fresher.