HomeData Science Jobs - BharatFIS Global | Hiring | Engineer - Systems Operations ( MIS &...

FIS Global | Hiring | Engineer – Systems Operations ( MIS & Asset inventory management) | Gurugram | BigDataKB.com | 6 Oct 2022

Job Location: Gurugram

Position Type :

Full time

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Type Of Hire :

Experienced (relevant combo of work and education)


Education Desired :

Bachelor of Computer Engineering


Travel Percentage :

0%


What you will be doing :

  • Provides 24*7 Support on rotation basis
  • Provide technical Guidance to Desktop Engineers for the resolution of complex issues.
  • Engineer must be a team player who is able to work with peers and other team members in solving technical issues.
  • Proficiency in Communication Skills.
  • Ensure closure of incident tickets within the SLA
  • Ensure high level of customer satisfaction (internal / external).
  • Ensure daily/weekly/monthly reporting of SLA’s
  • Ensure day to day co-ordination with the internal support teams for smooth operations between teams.


What you will bring :

  • Proficiency using Microsoft Word, Excel, PowerPoint, and Access and able to quickly learn new software applications.
  • 1-3 yrs exp required
  • Strong knowledge related to MIS reporting.
  • Knowledge of software asset management processes including knowledge of software licensing and compliance practices and software contract practices.
  • Responsible for receiving and inspecting all incoming and outgoing IT assets.
  • Knowledge of hardware asset management processes including knowledge of hardware maintenance, from acquisition through disposal.
  • Strong organizational and multitasking skills; ability to effectively work on multiple projects.
  • Excellent organizational skills, ability to manage and direct multiple projects simultaneously and meet deadlines within close time constraints.
  • Troubleshooting of Windows OS related issues.
  • Create records to track assets in the company Asset management tool.
  • Basic knowledge of Network.
  • Basic Knowledge of Desktop & Laptop Hardware.
  • Vendor Management


Education:

  • Any Graduate/ Engineer


Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.


Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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