Focaloid Technologies Private Limited | Jobs | Business Analyst (Post Sales) | BigDataKB.com | 02-04-22

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05/04/2022

Job Location: Kochi/Cochin

Roles and Responsibilities

Delivering presentations and demonstrations to prospective and current clients
Understand product vision, features and expectations through discussions with stakeholders and through research.Develop functional requirements and raise clarifications with stakeholders.
Producing high-quality, easily consumable, and customer-focused documentation, following appropriate style guides and industry best practices, ensuring clarity, completeness, accuracy, and compliance with organizational standards. Document functional requirements in different formats based on business needs (User Stories, Feature list, Flow diagrams, User Journey, Wireframes etc).
Acts as SPOC for business requirements and represents the end user in the development team. Give Knowledge Transfer to the development team on Functional Specifications. Train developers on functional concepts and resolve functional problems faced.
Encourage best practices and apply them in the team – responsible for functional product quality. Lead and conduct functional testing thereby responsible for certification of product release before user acceptance.
Understand Agile practices (daily scrum, iteration planning, retrospective, test driven, model storming) and follow the same. Participating in regular sprint meetings, stakeholder meetings, presenting sprint demos, conducting Knowledge Transition sessions, and more.
Set priority on work product as per the agreed iteration goals. Work effectively with other team members by sharing best practices

Desired Candidate Profile

B.Tech/Equivalent + MBA
6-10 years of relevant experience as a business analyst with experience working on a wide range of projects / products.
Strong experience in IT consulting and business analysis – business process definition, requirements gathering, Functional designs, product solution design, proficiency in writing complex BRD, FSD and user stories.
Clear understanding of Software Development life cycle and process oriented
Experience working in Agile methodology with requirements capturing using use cases and feature driven methods.
Experience on identifying and executing test strategies, test plan and functional test cases.
Capability to work with customers and cross located teams to establish and maintain a consistent delivery
Excellent written and spoken communication in English

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Prepare clear and concise comms and publish them based on the priority of the incident. Facilitate exchanges between the relevant support staff through setting up ad-hoc Conference Bridge / Business Chat groups and / or direct contacts. In particular, ensure diagnosis, action plans and key initiatives are shared with the relevant parties across technical towers and geographies. Drive discussions to a pragmatic outcome in a reasonable timeframe in order to ensure the key decisions are taken on time or escalated to higher management. 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Public Holiday Support ï¿½ Paris Holidays (Client Holiday) will be followed as public holidays and not India holidays Process & Tools ITSM tool- Service Now ï¿½ Ticketing tool for INC/SR/Change /Problem tickets Inhouse tools intermediate knowledge on ITIL Process & Practices Educational Qualifications Bachelorï¿½s degree or masterï¿½s degree in information/computer technology preferred Key Competencies: 8+yrs of relevant experience in Incident Management / Infrastructure / Application Support Experience of working in a banking environment. Customer service oriented, able to work in a dynamic and fast paced environment Excellent communication, interpersonal and troubleshooting skills Must be self-motivated and directed and demonstrate a keen attention to detail and possess the ability to work autonomously											1	Tools: ITIL, Monitoring Tools, Service Now			No
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Technical Skills: - Hands-on experience with Linux/Unix environments, cloud services (AWS, GCP, NetcoreCloud). - Proficiency in scripting and coding (Python, Php, Golang, Java, or similar languages) for automation purposes. - Solid understanding of CI/CD pipelines, version control (Git), and Alert & Application monitoring tools. Leadership & Soft Skills: - Proven leadership skills, with experience in team building, mentorship, and fostering a culture of accountability. - Strong interpersonal and communication skills, with the ability to interface effectively with technical and non-technical stakeholders. - Ability to manage multiple projects simultaneously, prioritize tasks, and work under pressure to meet deadlines. Preferred Qualifications: - Experience in the martech, Digital Marketing domain or working with large-scale, customer-facing SaaS applications. - Certification in SRE, DevOps, or cloud platforms (AWS, GCP). - Good application debugging skills, Product feature understanding skills. Why Join Us? - Be a part of an innovative and forward-thinking organization that values technology and continuous improvement. - Work with cutting-edge open-source frameworks and cloud technologies., SAAS Product. - Leadership opportunities with a direct impact on our customers and product success. Let's start a conversation and make magic happen together! Website - https://netcorecloud.com/											1	....h, Digital Marketing domain or working with large-scale, customer-facing SaaS applications. - Certification in SRE, DevOps, or cloud platforms (AWS, GCP). - Good application debugging skills, Product feature understanding skills. Why Join Us? - Be.... Tools: Ansible, AWS, Monitoring Tools			No					Yes

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