Gartner | Hiring | Business Intelligence Analyst | Fort Myers, FL | BigDataKB.com | 2022-09-29

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Job Location: Fort Myers, FL

About This Role

When you join Gartner, you’ll be part of a fast-growing team that helps the world become smarter and more connected. We’re the leader in our industry, achieving double-digit growth by helping clients make the right decisions with business and technology insights they can’t find anywhere else. Our associates enjoy a collaborative work environment, exceptional training and career development — as well as unlimited growth potential. If you like working with a generous, supportive, high-performing team, Gartner is where you want to be.

What You’ll Do

  • Partner with key clients and stakeholders (the business) to identify and articulate needs with an eye toward ease of adoption and performance improvement
  • Partner with IT teams to ensure needs are correctly translated into technical requirements
  • Assess, with stakeholders, the business value and impact of technology enhancements and development
  • Prepare requirement analysis, business cases and ROI analysis
  • Coordinate and drive issue resolution with cross-functional teams during the design and development process; highlight and mitigate identified risks
  • Represent the business unit in cross-department technology initiatives, bringing role-specific expertise and representing the perspective and interests of the business unit
  • Work closely with users to define and document use cases, scenarios and test scripts;
  • Review/analyze test case results to ensure functionality meets documented specifications and course-correct where needed, including revisions to requirements for subsequent iterations
  • Ensure effective collaboration and communication across all members of the project team
  • Prepare and refine end user communication, documentation and training materials
  • Support change management and adoption
  • Related duties as assigned

What You’ll Need

  • 3+ years of work in a related role or sales transaction hub role preferred
  • Bachelor’s Degree strongly preferred
  • Excellent verbal and written communication skills with the ability to communicate at all levels of the organization
  • Strong organizational skills, project management skills, and excellent attention to detail
  • Experience with project management related to the Salesforce platform
  • Strong knowledge of Excel, Word, PowerPoint required; ability to quickly learn to use new tools and technologies required. CRM experience a plus.
  • Experience with Agile development methodologies (i.e. SCRUM or other) ideal but not required
  • Excellent listening and interpretation skills; ability to conduct highly effective and insightful interviews and translate responses into actionable feedback
  • Ability to collaborate with partners across the organization
  • Strong quantitative and qualitative analysis skills

Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we’re proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we’re recognized worldwide as a great place to work year after year. We’ve been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What We Offer

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:67899

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