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Job Location: Gurgaon/Gurugram
What you will do:
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Drive retention by creating world class products while simplifying processes through automation and creation of robust infrastructure
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Develop and maintain dashboards/reports that are essential to the functioning of Global Services Organization.
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Accountable for project plan / timeline, overall product including design and data infrastructure, prioritization for team and problem solving
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Develop data pipelines that ensure the accuracy and quality of data through all upstream and downstream data channels.
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Work closely and cohesively with other teams to drive data/reporting automation opportunities
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Provide thought leadership and participate with projects that involve any of the upstream or downstream data flows and processes.
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Coordinate the resolution of data integrity gaps by working with the business owners and IT.
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Lead the team of data analysts with part hands-on and part supervisory model
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Work with their DRs and multiple Sr. Data Analysts and getting all the work consolidated across team
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Leading a team of 4-5 associates
What you will need:
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Graduation in Engineering, Maths or Statistics from institute of repute. MBA would be preferred.
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Minimum of 5-8 years of experience in analytics dealing with large-scale data, reporting and project management and oversight experience.
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Good people management skills: Experience of leading 4-5 membered teams , coaching team to use facts/ analysis to problem solve/figure next steps
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Hands-on experience of industry leading data reporting and visualization tools and practices
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Strong Microsoft Office expertise – Advanced Excel, PowerPoint, Outlook knowledge of Knowledge of visualization tool (e.g. Power BI, Tableau)
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Working knowledge of one or more of the following preferred – R/Python SQL
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Knowledge of data governance practices, business and technology issues related to management of enterprise information assets and approaches related to data protection
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Internally and externally recognized subject matter expert that influence the way things are done
What you will get:
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Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP)
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Collaborative, team-oriented culture that embraces diversity
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Professional development and unlimited growth opportunities
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