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Job Location: Chevy Chase, MD
Are you able to bring clarity and collaboration to complex business problems?
Do you excel at communication and building relationships?
Are you tech savvy and ready to take your skills to the next level?
GEICO’s Business Process Architecture & Engineering Team is seeking to add a Technical Business Process Analyst to our team!
Working alongside our Senior Architects and Engineers, you will leverage your business and domain knowledge, outstanding communications skills, and natural ability to build relationships to lead collaboration efforts with fellow technology teams and business units. An outcome of these efforts will be to articulate the current state of their processes as well as creating a comprehensive future vision of GEICO’s end-to-end business processes. As a Technical Analyst you will be primarily responsible for analyzing the current state, documenting the current state in Business Process Model Notation (BPMN), and assisting in identifying opportunities to optimize or automate processes.
Position Responsibilities
As a Technical Analyst, you will:
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Analyze existing business processes for efficiency and effectiveness, establishing links between business strategies and improvement initiatives; make recommendations for business process enhancements
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Evaluate and document existing business processes using interviews, workshops, document analysis, surveys, process storming, user scenarios, process maps, process mining, task and workflow analysis
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Research industrywide best practices for implementing modern business processes in core business domains, and identify opportunities to enhance processes to align with best practices
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Identify business process automation opportunities
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Work with architecture and engineering teams to develop POCs (Proof of Concept) and prototypes based on an understanding of the customers business process needs
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Develop engagement artifacts that are targeted to the audience perspective, providing accurate information in a professional and engaging manner
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Engagement artifacts could include a strategy document, engagement summary, requirements, use cases, etc.)
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Translate requirements into functional service designs and create service models along with supporting documentation (activity and sequence diagrams)
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Identify opportunities to reuse enterprise technology services
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Ensure recommended architectural designs and patterns are adhered to as part of delivery
Qualifications
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Understanding of business process analysis, optimization, and automation techniques
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Knowledge of Azure or other cloud computing platforms
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Experience with low-code / no-code platforms such as Microsoft Power Platform
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An understanding of business process design best practices
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Insurance industry domain knowledge
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Strong verbal and presentation skills
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Strong writing skills and thought leadership
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Ability to create a set of requirements in partnership with business and engineering stakeholders and to ensure solutions map to the goals of the organization and customer needs
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Strong problem-solving skills – ability to see past the immediate answer to the simple, elegant solution
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Ability to see and implement patterns that enable solution simplification
Experience
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Experience developing solutions in Microsoft Power Platform (Preferred)
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3+ years of business process analysis, business process management or business architecture experience
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2+ years of experience in the insurance or financial services industry
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Experience with process modeling techniques in applications such as Visio
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Process modeling techniques include BPMN (Business Process Model and Notation), UML (Unified Modeling Language), flowcharts etc.
Education
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Bachelor’s Degree in Computer Science or related field, or equivalent work experience
Benefits
At GEICO, we make sure you have the support and resources to leverage and develop your skills, secure your financial future, and take care of your health and well-being. GEICO continually seeks to provide a workplace where everyone can be their authentic self. To help achieve this goal, we support associate-led Employee Resource Groups that foster a true sense of community. Through GEICO’s competitive benefits offerings and various training and development opportunities, we have you covered with our Total Rewards Program* that includes:
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Premier Medical, Dental and Vision Insurance with no waiting period**
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Paid Vacation, Sick and Parental Leave
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401(k) Plan
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Tuition Reimbursement
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Paid Training and Licensures
- Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.
**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
GEICO is proud to be an equal opportunity employer. We are committed to cultivating an environment where equal employment opportunities are available to all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO celebrates diversity and believes it is critical to our success. As such, we are committed to recruit, develop and retain the most talented individuals to join our team.
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