Job Location: South San Francisco, CA
The Position
Who We Are
Our Strategic Analytics & Intelligence (SAI) team isn’t just deciphering data. We’re here to help solve the world’s most complex healthcare challenges and improve the lives of patients.
With a mix of competitive intelligence, market research, data science, advanced analytics, access, and forecasting, SAI unlocks key insights for our internal partners that ultimately benefit healthcare providers and patients. Even if you’ve never worked in biotech, you’ll establish yourself as an expert alongside other specialists. Plus, you can gain new experiences across marketing disciplines, therapeutic areas, and commercial operations. The entire time, you’ll be surrounded by a diverse and inclusive team that aims to reflect the world we serve.
The DS team within SAI exists to help the CMG (Commercial, Medical and Government) organization achieve its vision by unlocking value from data quicker and more effectively. As a center of excellence, the DS team has 3 primary remits: Owning Advanced Data Science Strategy and Innovation for SAI and CMG; Application of Data Science to CMG enterprise priorities, and; Driving the Data Science Capability on behalf of the SAI department. The team leverages advanced data science capabilities, working across CMG to develop strategic and holistic solutions by identifying and leading innovative analytic projects & pilots to enable GNE to deliver for our customers.
What We Are Looking For
We are looking for a seasoned, creative and problem solver with a deep technical knowledge in the AI/ML space and a passion for innovation and collaboration to join our CMG Data Science Team as the AI/ML Product Management Principal.
Reporting to the Senior Director of Data Science team, the AI/ML Product Management Principal will own AI/ML powered products that help the CMG organization deliver personalized and integrated experiences to Genentech customers through data based decision making. The AI/ML PM Principal will:
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Drive the innovation of our AI/ML and analytics suite for a variety of CMG use cases spanning the entire customer journey.
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Be responsible for finding opportunities to infuse AI/ML into Genentech existing platforms where and when applicable to address unarticulated needs of our customers.
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Mentor and manage external (US or offshore) Product Managers consultants that might be engaged for various use cases.
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Facilitate communication across the organization and to our customers regarding your product.
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Ensure we are listening to our customers so that we may produce the best product possible based on market demands.
Key Responsibilities
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Develop business cases for AI/ML in new and existing products as part of Genentech integrated customer experience transformation.
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Partner with CMG DS, XO (experience operations), CE (customer engagement), DMA (data management and architecture), USIX (US IT) team to construct and maintain a stack ranked product backlog.
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Lead the ideation, development, and launch of innovative AI/ML product features.
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Collect and analyze feedback from users, subject matter experts and stakeholders to build out requirements.
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Set AI/ML product direction and make decisions based on user feedback, user research, and data insights to deliver a good user experience.
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Empower WPTs to solve customer problems without constrained thinking and with a platform and AI/ML Product mindset.
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Work with other leaders to define product objectives and measure performance.
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Define and analyze metrics to understand feature/product adoption and guide implementation of existing and new features.
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Write detailed AI/ML product requirements that clearly articulate the customer needs and prioritize the details to build a solution.
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Produce clear product documentation, and collaborate with change management to create training guides, and related materials.
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Evangelize AI and Machine Learning product management across CMG and Genentech.
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Effectively and proactively communicate and collaborate with internal and external stakeholders.
Requirements
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B.S. or M.S. preferably in Computer Science or equivalent technical degree.
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10+ years of combined experience in Product Management, machine learning and software development.
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Experience researching AI/ML industry trends and applying to product strategy and roadmap.
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Ability to write detailed, technical product specs, and present to both technical and non-technical audiences.
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Resilience to obstacles, and ability to solve problems independently.
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Background in data science, product management, machine learning, or AI.
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Strong understanding of agile methodologies such as Kanban and Scrum.
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Relevant certifications in product management, machine learning, data science, and other disciplines.
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Significant hands-on experience with agile software development approaches in a fast paced and continuously changing environment.
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Excellent written and verbal communication skills to interact with a variety of internal stakeholders and external partners and clearly articulate AI/ML products vision to the rest of the organization.
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Clear and compelling in written and spoken communication; comfortable with technical and non-technical audiences.
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Proven track record of execution and delivery of successful AI/ML products.
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Ability to break down complex projects into work streams, achievable roadmaps and iterative releases that deliver customer value.
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Ability to prioritize work and understand the trade-offs to make the best decisions for your products.
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Deep knowledge of AI/ML and first-hand experience working with AI/ML-powered technology products.
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An entrepreneurial / self-starter attitude who first and foremost knows how to get work done in a dynamic environment.
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Ability to influence and inspire a cross-functional team to reach ambitious objectives.
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Experience with agile software development, sprint grooming and planning.
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Knowledge of software development lifecycle process and methodologies.
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Experience with design thinking, customer centric approaches, and user experience design.
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Significant experience managing complex priorities in fast moving and ambiguous environments.
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Robust knowledge of enterprise architectures and solutions such as SaaS, PaaS, IaaS.
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This role is based in South San Francisco and competitive relocation benefits are available.
Our Operating Principles
Put Patients First: I always act as if patients I know are in the room and do what’s best for them.
Follow the science: I seek answers through experiments, data and debate, and act on facts.
Act as one team: I care, collaborate and commit without boundaries, and trust others to do their part.
Embrace differences: I seek diverse perspectives, invite opposing views, and challenge myself and others.
Accelerate learning: I push to learn new things even if difficult, and openly share my successes and failures.
Simplify radically: I eliminate complexity, reuse with pride, and accomplish more with less.
Make impact now: I take accountability to do what’s right, deliver value fast, and don’t wait for certainty.
Think long term: I choose actions today that benefit future generations.
This position also qualifies for the benefits listed below.
Roche offers highly competitive benefit plans and programs, including:
- Medical, dental and vision insurance
- 401(k) and 401(k) matching
- Paid time off
- Roche Long Term Incentive Plan (available at certain position levels)
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Genentech is an equal opportunity employer, and we embrace the increasingly diverse world around us. Genentech prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin or ancestry, age, disability, marital status and veteran status.
Genentech requires all new hires to be fully vaccinated against COVID-19 as of their start date. This requirement is a condition of employment at Genentech, and it applies regardless of whether the position is located at a Genentech campus or is fully remote. If you are unable to receive the vaccine due to a disability or serious medical condition, or because it is prohibited as a result of your sincerely held religious beliefs, you will have an opportunity to request a reasonable accommodation.
Job Facts
JOB FUNCTION
COMPANY/DIVISION
Genentech
SCHEDULE
JOB TYPE
Full time
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