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Genzeon Corporation | Associate Cloud Engineers Freshers | Hyderabad | Bharat | BigDataKB.com | 6/30/2024

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Job Location: Hyderabad

Job Detail:

Kick Start Your Career with a Leading Healthcare and Retail Services Company!

Genzeon India Pvt Ltd is hiring for Associate Cloud Engineers (Freshers)

Qualifications:

  • Educational Background: BSc in Computer Science, BCom in Computers, or BA graduates
  • Graduation Year: 2024 (Must have completed degree in 2024 to get qualified)
  • Academic Performance: Minimum of 70% marks or a CGPA of 7.0 and above

If you are interested, do respond with your updated resume and below details.

Educational Qualification:

Year of completion:

Percentage or CGPA:

Willing to work in Hyderabad Location (Yes/No):

How soon can you join us:

Job Description:

As a Level 1 Trainee Cloud/System Engineer, associate is responsible for providing technical support, troubleshooting, and maintenance services for our IT systems. Associate will play a crucial role in ensuring the smooth operation of hardware, software, and network components, as well as assisting end-users with technical issues.

Role:

1.Help Desk Support:

  • Provide first-line technical support to end-users via support tracking tool.
  • Respond promptly to user inquiries and troubleshoot issues related to hardware, software, and network connectivity.
  • Document all support interactions, including the nature of the problem and the resolution, in the ticketing system.

2.Hardware and Software Maintenance:

  • Perform routine maintenance on computer systems, including updates, patches, and system optimizations.
  • Install, configure, and upgrade hardware and software components as needed.
  • Conduct regular checks to ensure the proper functioning of computer systems.

3.User Account Management:

  • Manage user accounts, permissions, and access controls.
  • Assist in user onboarding and offboarding processes, including account setup and data backup.

4.Network Support:

  • Troubleshoot network connectivity issues and assist in the configuration of routers, switches, and firewalls.
  • Monitor network performance and address any anomalies or disruptions.

5.Security Compliance:

  • Enforce security protocols and best practices to safeguard the integrity and confidentiality of data.
  • Assist in implementing and maintaining security measures, including antivirus software and firewalls.

6.Documentation:

  • Maintain accurate and up-to-date documentation for system configurations, procedures, and troubleshooting guides.
  • Contribute to the knowledge base to facilitate efficient issue resolution.

7.Collaboration:

  • Collaborate with other IT team members and departments to resolve complex issues and improve overall system performance.
  • Provide input on system upgrades and enhancements.

Responsibilities:

1.Technology Administration:

  • Desktop and Laptop, provisioning, and administration
  • IT Asset Management
  • Desktop support
  • Provide education and training for users.

2.Windows Server Administration

  • Understanding of Active Directory, DHCP and DNS

3.Office 365, and related system administration

  • Office 365 administration
  • SharePoint Administration
  • Exchange Administration
  • Problem diagnosis, investigation, and resolution.

4.Basics of Network Administration

5.Facility Management

  • Tasks that need physical attention
  • Physical Security
  • Procurement and shipping of inventory

Must Have Skill

  • Any non-Engineering graduate with up to 2 years of relevant experience
  • Solid understanding of computer hardware, operating systems, and networking principles.
  • Expect in Windows server Administration, Office 365 administration, AD and UAM
  • Exposure on Networking
  • Proficient in troubleshooting and problem-solving methodologies.
  • Excellent communication and interpersonal skills.

Nice to have

  • Knowledge in any scripting language
  • Relevant certifications are a plus.

Apply Here

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