Grainger | Director, Reporting & Analytics | Illinois | United States | BigDataKB.com | 2023/01/18

About Grainger:

Grainger is a leading broad line distributor with operations primarily in North America, Japan, and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money.

We’re looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is you. Find your way with Grainger today.

The Director, Reporting & Analytics oversees the creation and management of important metrics, dashboards, databases, and tools used to inform and implement decisions across the core growth drivers for the Grainger Business Unit. You will lead a 20+ person team that partners across the Grainger Business Unit to develop –

• Field reporting for sales and onsite services team members and leadership including financial performance drivers, performance to goal / compensation, planning and initiative guidance, and execution metrics
• Customer reporting including partnership with sales leaders to design and build important customer-facing analytical resources and close partnership with Grainger Technology Group Customer Insights product team
• Foundational analytics tools for operational excellence across important support functions and Grainger Business Unit operations
• Initiative monitoring for consistently and systematically assessing leading indicators of performance for execution to objectives and data-driven planning

You will work with senior leaders and partners; and advance the Grainger Analytics community on analysis techniques, data availability, data governance, and architecture. You will report to the VP of Customer Strategy and Sales Enablement. This is a hybrid role and is based out of our Lake Forest office.

• Be responsible for the design, creation, and management of reporting and analytical tools that provide important insights and business intelligence to support the needs of customers, sales and service team-members, and other important Grainger Business Unit functions
• Embed with business process design teams (e.g., Sales Process Development & Execution) and lead Agile development and rapid testing of analytical tools and workflow applications that help orchestrate collaboration, decision making, and process execution
• Manage intake, work selection, and progression of workflow according to executive leadership priorities. Influence major and minor plans with analytics and insights that inform strategies, business decisions, and recommendations
• Collaborate with analytics leaders from across the company to establish shared sources of truth. Lead projects to align practices, follow standards, and promote Enterprise Data Governance framework
• Develop direct reports and guide an engaged organization with strong leadership and culture

• MBA or related Master’s degree or 10+ years of work experience in analytics or a related field with best-in-class capabilities in data design, data visualization, reporting, and automation.
• Led large teams possessing strong technical skills and acumen
• Experience leading cross-functional projects and collaborating with business and technology leaders
• Expertise in working with data systems and tools including SQL, Power BI, Teradata, Snowflake
• Proficiency designing and applying data governance best practices

With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and flexibility to meet our team members’ individual needs. Check out some of the rewards available to you at Grainger

• Medical, dental, vision, and life insurance plans
• Paid time off (PTO) and 6 company holidays per year
• Automatic 6% 401(k) company contribution each pay period
• Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement
• A comprehensive set of emotional, financial, physical and social wellbeing programs

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.