Guilford Technical Community College | Analyst, Data | Jamestown, NC | United States | | 2023-01-20

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Job Location: Jamestown, NC

Job Detail:

The Data Analyst position is a member of the Application Services area of Information Technology and is responsible for supporting software applications and the Colleague ERP System throughout the college. The individual in this position provides user support for the Ellucian Colleague ERP System, Ethos Integration, Ellucian Experience and Informer Reporting. The person in this position also supports .Net applications and can modify code as needed. They also handle duplicate record requests, provides data files to third party applications and work with the ODS SQL Server database platform. In addition, the person in this position builds computed columns, writes code paragraphs and assists developers with data requirements. The individual in this position interfaces with users to provide solutions that involve researching and solving complex technical issues.


  • Gather business requirements with users to provide data extracts and reporting to all areas of the college.
  • Resolve duplicate records and work to improve processes that cause duplicate records.
  • Works with Ellucian Experience and Ethos integration to the Colleague ERP System
  • Extract complex data from the Colleague ERP System through Unidata, SQL and Informer queries.
  • Assist in development of interfaces to integrate Colleague with third party software applications.
  • Work with ServiceNow ticketing system and develop forms as needed.
  • Support existing .Net applications as needed.
  • Serve on college committees and focus groups.
  • Demonstrate and model the college’s employability skills: adaptability, communication, information processing, problem solving, responsibility and teamwork.
  • Perform all other duties as assigned.

Difficult Challenges

  • Individual will be exposed to changing priorities
  • Individual may encounter unhappy or difficult customers
  • Individual will need to be persistent with expectations when explaining deadlines and priorities to stakeholders

Contacts Jyotish Jyotish - Career & Life Prediction
  • Application Services Manager
  • Associate Vice President of IT
  • IT leadership team and staff
  • Business unit executives
  • Registrar and Admissions Director
  • Institutional Research

Education Required

  • Associates Degree or higher in an IT related field is required from a regionally accredited post-secondary institution

Education Preferred

  • Bachelor’s Degree in Computer Science, programming or related fields is preferred from a regionally accredited post-secondary institution

Experience Required

  • Classwork or experience in Project Management
  • Classwork or experience working with SQL Server Databases
  • Classwork or experience working with SQL Query Language
  • Classwork or experience working with Power BI or similar reporting tools.
  • Familiar with .Net programming language.

Experience Preferred

  • Six months of experience working with and Enterprise Level Reporting System
  • Six months experience working with the Colleague ERP System or similar ERP System
  • Six months experience working with SQL data extracts
  • Six months experience with SQL Server and SSRS
  • Six months experience using .Net or similar programming language
  • Six months experience using Power BI

KSA Required

  • Proficient at working with Database Reporting Tools
  • Working knowledge of the UNIX Operating System
  • Exceptional organizational skills and deadline management with the ability to prioritize projects and tasks.
  • Strong verbal skills and personable manner in dealing with the public in person and on the phone.
  • Ability to communicate effectively both orally and in written form.
  • Punctuality and flexibility in time management.
  • Proficient computer skills.
  • Accuracy and attention to detail is a must
  • Ability to organize and maintain files for ready access.

KSA Preferred

  • Proficient in Javascript
  • Proficient in HTML
  • Proficient in C# programming language

Department/Job Specific Requirements

  • Takes responsibility for special projects and other initiatives on behalf of the AVP of IT
  • Must be willing to work flexible schedules as needed. Will be in constant contact with public at times.
  • Works with business unit leaders to develop project and program resourcing strategies to ensure optimum support for projects and day-to-day operational activities
  • Conducts meetings with senior IT leaders and key stakeholders across the organization to validate IT’s understanding of business goals and effectively communicate the IT strategy
  • Coordinates special projects and other initiatives

The following (compliance) training is required and must be completed within the first 30 days of hire with annual refresher training thereafter:

  • Ethics
  • Safety/Shooter on Campus
  • Personal Information Protection Training (PIP)
  • Anti-Discrimination/Harassment & Title IX
  • Other training may be required as determined applicable.

Physical Demands

  • Physical Activity:Primarily sitting
  • Environmental Hazard(s):<15%
  • Lifting:20<->50lbs.

Posting Type Staff

Posting Detail Information

Posting Number

Open Date

Close Date

Open Until Filled

Special Instructions to Applicants

Apply Here

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