Job Location: United States
Job Summary
Under supervision, this position is responsible for assisting and providing firm-wide support for Deltek Vantagepoint (ERP) software, document management and other reporting tools/resources within the firm. Additional responsibilities include supporting efforts with the development and ongoing maintenance of processes to facilitate the organization, along with the ability to store and retrieve data pertaining to HMA proposals, work products, and contracts.
Work Performed
- Presents queries and reports to individuals, small groups, and full staff
- Prepares documentation for training
- Trains colleagues on current and new data systems
- Identifies information needs and areas for improvement
- Helps identify areas for improvement in data maintenance and management
- Performs data analysis to find trends and anomalies
- Maintains data integrity in current systems (Deltek Vantagepoint, SharePoint, Outlook, Azure, Power BI)
- Assists with identifying, reviewing, and implementing new systems
- Maintains and utilizes the ticketing system for data related requests
- Works with various teams within the organization to keep data consistent and useful
- All other duties as assigned.
Education/Training
Minimum of a bachelor’s degree in business, information systems, information technology or related discipline is required.
Experience
At least 1 year of related experience is preferred but not required.
Knowledge, Skills And Abilities
- Excellent verbal and written communication skills to include the ability to professionally communicate and coordinate with colleagues.
- Must be very organized, precise, and accurate in work, with strong attention to details while multi-tasking.
- Ability to work independently, with sound fiscal and time management skills, and priority management to meet conflicting deadlines.
- Ability to make decisions using sound judgment
- Ability to maintain high standards of customer service and satisfaction
- Ability to troubleshoot issues quickly and effectively.
- High proficiency in Microsoft Office Suite and ability to learn and use new software and systems.
- Ability to review and understand datasets.
- Ability to multi-task and adhere to strict deadlines.
- Ability to manage significant recurring responsibilities with unpredictable short-term demands.
- Ability to be proactive, flexible, and able to switch gears quickly from one project to the next.
- Superior interpersonal skills.
- Capable of handling confidential information in a discrete manner.
- Ability to work extended hours when deadlines are approaching.
Work Aids and Equipment Used
Computer, printer, copier, scanner, fax, telephone, web conferencing.
Working Conditions
Work is sedentary in nature and performed in an office environment. Involves frequent contact with staff and clients. Work may be stressful at times. May require travel at times (:5%).
Physical/Mental Demands
Work requires hand dexterity for office machine operation; stooping, climbing, and bending to files and supplies; mobility to complete errands; stand/sit for up to eight hours each day; ability to communicate clearly when using the telephone; requires sitting; standing, walking, reaching, bending, lifting, and twisting at times; moderate levels of stress. Ability to lift up to 10 pounds at times.
Vaccine Requirement
In accordance with the Executive Order on Ensuring Adequate COVID Safety Protocols for Federal Contractors, Health Management Associates (HMA), has adopted the Federal Contractor COVID-19 Vaccination Policy to comply with the requirements for entities that are assigned to federal contracts/subcontracts, and to safeguard the health of our colleagues and their families; our clients and visitors; and the community at large from COVID-19.
This policy applies to current and future HMA colleagues working on or in connection with any federal contract and/or subcontract for which HMA and/or its subsidiaries are a party, including colleagues working from home/remotely. These colleagues may include, but may not be limited to, administrative colleagues and worksite colleagues. In addition, colleagues may be required to show proof of vaccination to work on specific client engagements if the client requires the same.
Colleagues who will be working on federal contracts will need to provide proof of vaccine prior to their start date. Employment will be contingent upon the employer receiving proof of being fully vaccinated. Fully vaccinated means receiving two doses of Moderna or Pfizer COVID-19 vaccine, or one dose of the Johnson & Johnson COVID-19 vaccine.
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