Job Location: Bengaluru, Karnataka, India
Job Role: Customer Performance Analyst – Intern
Job Location: Bangalore
Employment: Internship
Duration: 6 Months
Role & Responsibilities:
- Our client focused Analyst to work with our client accounts in managing their online communications with customers. This includes understanding their business needs, developing and maintaining their database of answers to user questions they get through their websites.
- As a part of our dynamic Client Services team, based in Toronto, ON, you’ll be working alongside others just like you – other smart, logical, and driven client service individuals who work in a team based environment that trust and depend on one another to deliver awesome solutions to our very well-known clients in the industry – and in different languages, no less
Think you’re the one?
- Not a Developer That’s okay – this is a customer supporting role and what we’re actually looking for is a unique blend of logic, self-direction, problem solving, proven skills in translating analytics output to actionable recommendations, organizational and analytical skills. We teach the rest!
- You do, however, need to be driven by the ability to deliver exceptional quality work and high degree of customer service on time – every time. You’ll be using Excel and Word on a regular basis – so you’ll need to be a pro.
- This is an opportunity for someone who wants a start in an exciting career and is hungry for growth – Status Quo’ers and 9-to-5’ers need not apply.
- What’s in it for you?
- This is a perfect opportunity for someone who is looking to work with a highly entrepreneurial award-winning software company that is a leader in the industry and changing the face of customer service. You will be learning from an experienced and accessible executive team that believes in the power of technology and hard work.
- We also just happen to have a flexible work environment that rocks. If you think you’ve got what it takes to keep up with this talented team, then don’t be shy – apply!
ABOUT [24]7.ai:
[24]7.ai is redefining the way companies interact with consumers. Using artificial intelligence and machine learning to understand consumer intent, [24]7.ai’s technology helps companies create a personalized, predictive and effortless customer experience across all channels. The world’s largest and most recognizable brands are using intent-driven engagement from [24]7.ai to assist several hundred million visitors annually, through more than 1.5 billion conversations, most of which are automated. The result is an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth.
Learn more at www.247.ai.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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