Job Location: Berrien Springs, MI
We’re here to make sure you understand the job responsibilities, but we also think it’s important for you to get to know our culture and values so you can begin living your “I Am Honor” story on your very first day.
So, who are we? Team Honor is made up of outgoing, positive, friendly and highly experienced individuals that pride themselves on putting the member first to “Provide Solutions for Your Financial Success”. We also live each day by our core values: Respect, Integrity, Truth, and Fairness. It’s no accident that we stick a giant smiley face on everything that is Honor, we are genuinely happy to help. We wear jeans because we’re not afraid to jump in to do the work with our members and we look forward to the next time we can volunteer in our community. Come Be Part Of It!
You have excellent verbal and written communication skills, as well as the ability to effectively prioritize and manage your time. You can multitask across systems and applications, analyze, isolate and resolve a variety of issues, and comfortably navigate a technical environment. If this sounds like you, you could be the next member of the Honor Business Intelligence team!
Business Intelligence Analyst – Berrien Springs (Full-Time)
SUMMARY:
- Supports the strategic development and operations of the BI/Data Warehousing practice, including optimizing processes and technology.
- Works closely with operational leaders and stakeholders across the organization to identify, recommend, develop, implement, and support analytics solutions to deliver essential information to ensure the credit union is utilizing data to make informed business decisions.
- Utilizes BI tools (SQL, Power BI) and industry knowledge to analyze data to develop and deliver analyses to credit union management with actionable insights to help drive credit union success.
QUALIFICATIONS:
COMMITMENTS TO LIVING “I AM HONOR”:
- Act with Urgency and Care – Be the person “they” call first. (aka “I got a person”)
- The Platinum Rule – Treat others the way they want to be treated.
- Make the Connection – Genuinely welcome everyone. Provide a “WOW” experience. Engage and make their experience memorable.
- See a Need, Fill a Need – Needs may be known or unrealized. Help others dream bigger.
- Reason over Rules – If a process prevents you from filling a need, take action and challenge the process to make it better.
- Cultivate Peace & Love – Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs.
EDUCATION/CERTIFICATION: College Degree in Computer Science, Information Technology, Business; or equivalent experience.
REQUIRED KNOWLEDGE:
- Knowledge of basic algebraic and financial equations and formulas.
- Understanding of IT infrastructure, communications and customer service principles.
- Strong knowledge of system and software quality assurance and best practices.
- Experience with troubleshooting principles, methodologies and issue resolutions.
EXPERIENCE REQUIRED: Three to five years of similar or related experience, including preparatory working experience. Working knowledge of Excel and SQL required, Microsoft Office macros (or Visual Basics) preferred.
SKILLS/ABILITIES:
- Must have demonstrated ability to keep finances in order.
- Excellent oral and written communications skills.
- Strong problem solving abilities.
- Solid organizational abilities and attention to detail.
- Ability to operate all related computer hardware and software.
Job Type: Full-time
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