Huquo Consulting Pvt. Ltd | Jobs | Assistant Manager/Senior Business Analyst-Fraud Analytics-Consulting | BigDataKB.com | 02-02-22

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05/04/2022

Job Location: Gurgaon/Gurugram

Assistant Manager/Senior Business Analyst – Fraud Analytics – Consulting Firm

SAS is mandatory

Responsibilities will include:

– Monitor our automated fraud screening application

– Assist in maintaining basic eCommerce duties including chargeback handling and review

– Maintain or exceed established standards for customer service, and resolves complex issues with little or no supervision or direction

– Perform manual fraud review in order to detect fraudulent transactions

– Review queued transactions and independently determine if the reviewed transactions are fraudulent or legitimate

– Conduct extensive research to validate purchases

– Independently resolve problems that require in depth investigation and/or research

– Conduct follow-up research on fraudulent transactions

– Work with peers and Managed Services leadership to communicate fraud trends and share best practices, ideas and information

– Communicate effectively with the team

Qualifications

Skills/Qualifications :

– Bachelors Degree required

– Strong desire to build a career in the fraud industry

– Excellent organizational, analytical, and critical thinking skills

– Ability to analyze situations and issues, identify options, draw logical conclusions and sound inferences, determine and recommend practical sources of action utilizing good judgment and strategic thinking

– Ability to meet deadlines and prioritize deliverables

– Exceptional problem-solving skills

– Previous banking fraud prevention, investigation or fraud prevention experience is a plus

– Strong customer service skills and a demonstrated ability to take initiative, conduct thorough research, and be professionally persistent

– Must possess strong internet research, along with the ability to navigate multiple systems at once

– Demonstrated experience and/or strong working knowledge of SAS, Microsoft Word, Excel, and Outlook

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