Job Location: Bangalore
At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.
Your Role and Responsibilities
Business Analysts have expertise in analysis and description of business processes, and their translation into functional and non-functional IT requirements. Business analysts act as the interpreters between the worlds of IT and business. Typical examples of the deliverables are functional and non-functional requirements, user stories, use-cases, process models, and impact analysis. Focuses on Individual/Team/ Department Operational Objectives.
Product definition:
- Work with the Watson Health offering managers and business partners in defining the product requirements using frameworks like Jobs to be Done and User Journey Mapping
- Define and document functional, non-functional, user experience requirements, process flows, use case scenarios, user stories, models, and conceptual design diagrams to support iterative development
- Lead cross functional department meetings to define and obtain a sign off on the product requirements
- Product development:
- Provide constant vision and “”voice of the customer”” to the development team during the product development and testing process
- Define epics and granular user stories, as applicable, based on the product requirements
- Collaborate with QA teams in reviewing test plans for applicability and test coverage
- Participate in scrum ceremonies as the product owner and assist in sprint planning, estimation, requirement analysis and review, taking a call on trade-offs and conflict resolution
- Prioritize requirements for the sprint and the release collaborating with the offering manager
- Collaborate with Infrastructure, Architecture, Legal and the PMO teams to deliver technology to comply with regulations like HIPAA, GDPR, etc.
- Product marketing:
- Contribute to outbound product marketing and collateral development, including feature and product capability descriptions, release notes, technical specifications, technical user and business value stories, client case studies, and the like
- Provide internal training in to Support, Services, and other teams
- Provide demo of implemented functionality to internal/external parties
- Production support:
- Serve as a product specialist for Client Service Managers and Support teams
- Assist in troubleshooting production issues, identifying and analyzing root causes
- Act as a technical subject matter expert for business users
- Identify product enhancements based on customer feedback.
People Management:
- Manage and mentor junior business analysts
- Collaborate with teams across functions to get things done.
Required Technical and Professional Expertise
Business Skills:
- 8+ years of experience in translating business requirements to product requirements and product requirements to detailed user stories for implementation
- Excellent oral and written communication skills
Technical Skills:
- Experience in defining products and(or) solutions that are built on architectural frameworks like Microservices, Multi-tenancy, and Platform and Subscription business models, etc.
- Experience in working in Agile teams and with latest DevOps practices like CICD (Continuous Integration and Continuous Development)
Knowledge of tools:
- Working knowledge
- Agile tools like Jira and Aha
- data visualization tools like Cognos, MS Dynamics and Tableau
- Wireframing tools like Balsamiq and Adobe XD
Exposure:
- Machine Learning models
- Business Process Modelling (BPM) tools like Pega
Preferred: Certifications in product management from Pragmatic Marketing, Blackblot or Institute of Product Leadership.
Preferred Technical and Professional Expertise
- 10+ years of relevant experience in Healthcare domain. Experience in Health Benefits management, Healthcare AI Product Development and Implementation experience will be preferred
- At least 8+ years’ experience in translating business requirements to product requirements and user stories
- Managed at least 4 product releases as a product owner or business analysts
- Experience of managing a team of business analysts.
IBM’s Cloud and Cognitive software business is committed to bringing the power of IBM’s Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments—with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.
Your Life @ IBM
Are you craving to learn more? Prepared to solve some of the world’s most unique challenges? And ready to shape the future for millions of people? If so, then it’s time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It’s time to define your career.
About IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location Statement
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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