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Job Location: Reston, VA
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2+ years of experience as a Business Analyst in a fast-paced application development environment
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2+ years of recent experience working in an Agile development environment as a business analyst (i.e., Scrum, Kanban, etc.)
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2+ years of the full software development lifecycle (SDLC) including recent successful and demonstrated experience with Agile methodologies (Scrum) is expected
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1+ years of experience with the ServiceNow Platform
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2+ years of experience facilitating requirements gathering, Joint Application Design (JAD) sessions, capturing client requirements and feedback
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US Citizenship required due to federal contract requirements
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Must have a Secret Clearance.
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MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.
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Bachelor’s Degree Excellent oral and written communication skills
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Solid understanding of various software development cycles (e.g., Agile, Waterfall, etc.); knowledge of requirements management, and configuration management methodologies, along with corresponding support tools, i.e., JIRA, etc.
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Conceptual understanding of Object-Oriented enterprise software system development processes, methodologies, as well as major technologies (such as Java and .Net) and approaches (such as modularity and SOA)
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Skilled at analyzing existing system documentation to summarize existing system functionality as it relates to the project at hand
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Good understanding of basic system technologies as they relate to the project deliverables
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Ability to maintain project plans, resourcing schedules, and forecasted activities
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Experience with business process mapping and the use of project management software
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Ability to provide technical assistance and troubleshooting by effectively responding to inquiries
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Experience thriving in ambiguous software development environments
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Ability to work well under constantly changing deadlines and priorities
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Experience with ServiceNow, Appian, or similar BPM software
Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.
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Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email
and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination:
and
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