Infor | Hiring | Financial Services Business Analyst | New York City Metropolitan Area | BigDataKB.com | 2022-09-27

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Job Location: New York City Metropolitan Area

** This is a HYBRID position – candidate must be comfortable going into NYC for work 2-3 days a week**

Financial Services Business Analyst

We seek a Business Analyst to be a part of the Financial Services Team. This position is based in our New York City office located in the midtown area.

The analyst will work within the Nexus platform and all support systems to analyze requests, configure financial service product features, and provide effective support for our clients and Financial Service Providers. The analyst should have knowledge of banking operations, reconcilement, KYC, compliance reviews, general onboarding processes, international finance experience a plus. Candidate should be able to work with current cloud-based technology, be motivated to work in a team environment and possess a desire to offer outstanding service to our customers.

Responsibilities:

As a key member of the Financial Services Team at Infor Nexus, the Business Analyst will be responsible to:

  • Manage onboarding activity for Finance Bank partners /customers.
  • Analyze reports and files for integrated banks and be able to investigate and resolve failures.

o Setup and administration of the customer profiles on the platform relating to financial services (Finance Profiles, Bank Accounts, Pricing)

o Perform detailed documentation reviews, bank account compliance reviews and setup and ensure compliance with internal policy.

o Analysis of OFAC and compliance hits to ensure adherence to internal policy

o Use of internal tools and systems to track and process operational requests.

o Analyze and resolve simple to moderately complex setup and payment issues, for customers and financial service providers based on business and system knowledge.

o Interact with customer support teams to resolve customer inquiries.

o Participate in testing and certification for platform releases.

Qualifications:

To be successful in this job an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and ability required.

· Experience: 2-3 years prior experience in banking operations, regulatory compliance, accounting, or cash reconciliation. Candidate should be able to work well under tight deadlines in a dynamic environment and have solid customer service and organizational skills. Experience working with bank systems and foreign currency a plus.

· Technical: Strong analytical and computer skills. Proficient and productive in a cloud based work environment. Show proficient use of MS Office, including Excel and Word. Strong working knowledge of Excel formulas and pivot tables. Possess analytical skills to be able to demonstrate solid understanding of business workflows and software applications. Must be able to demonstrate ability to solve problems.

  • Quality: Must be organized and detail oriented, must display accuracy and thoroughness in all responsibilities. Demonstrate solid attention to detail and have a strong analytical skill set.
  • Communication and Interpersonal Skills: Excellent written/verbal communication skills required. Demonstrate a mature and professional attitude. Ability to respond to questions and resolve business issues in a tactful and professional manner while demonstrating knowledge of key job duties.

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