Job Location: Hyderābād
Account Research Analyst
Location: Hyderabad, India
Employment Type: Full-Time; Salaried
Compensation: Base Salary, Bonus, Benefits
Job Description
About Us:
At Innovapptive, we are bringing the industrial front-line worker, back-office and assets together. Our platform is the only patented and “Code-Free” connected worker platform for SAP and IBM Maximo and is disrupting and digitizing archaic, tedious, & labor intensive paper-based processes for maintenance, operations, & supply chain. The industrial front-line workers are empowered with a suite of highly reconfigurable mobile apps, while the back-office has real-time visibility into the front-line workforce with better planning, scheduling, adoption monitoring and actionable insights. Some of the world’s largest brands such as Newmont Mining, Dominion Nuclear, Hess, Shell, UNICEF, ConocoPhillips, Reckitt Benckiser are digitally transforming their back-office and front-line industrial worker experiences. We are saving companies millions of dollars by improving their asset uptime, productivity, safety, and talent challenges, while delivering jobs better, faster, cheaper and safer.
We are backed by Tiger Global Management, a Global Marquee Fund with over $30 Billion of Assets Under Management (AUM). Tiger Global Management has a reputation of investing and building some of the world’s “Unicorn” brands such as Spotify, Netflix, Facebook, LinkedIn, Amazon, Peloton, Harry’s, Ola, Flipkart, Freshworks and many more!
Our mission is made possible by Innovapptive’s most important asset: our people. We come together through collaboration and ambition in a team-driven culture. Through the success of our product, we have seen monumental growth in our workforce, and we constantly look for exceptional talent to join us. At Innovapptive, you are challenged with dynamic tasks that drive your professional development and career growth. Join us on our journey to deliver an innovative connected worker experience and to empower 350 Million Industrial Front-Line Workers around the world with the ability to truly harness the power of connected worker experience by improving the working life of a front-line worker and the back-office employee.
Job Summary:
Seeking an Account Research Analyst – An individual hire in India to support sales teams to develop account plans for existing customers and target accounts to drive a focused “Land & Expand” strategy. This individual will also be involved in analysing competition and other environmental factors that help Innovapptive improve our overall product roadmap and sales and marketing execution. Collect and validate contact data using various techniques. Understand Google search Techniques. Understand Social media channels. Internet savvy.
Essential Functions:
- Firsthand research on the target organization and providing detailed reports and actionable plans.
- Develop account plans for existing customers and target accounts to drive a focused “Land & Expand” strategy
- Dealing with ambiguities and operating in a fast-paced environment and manage multiple, complex priorities including, but not limited to, managing Performance Scorecard, developing Target Setting, Segmentation, Partner Management, Marketing Budget and Fund Allocation, publishing monthly/weekly results as well as responding to requests for data or insight.
- Gathering and understanding the business requirement from the Marketing and Operations stakeholders and subsequently driving brainstorming sessions for problem structuring, hypothesis building & validation, Insights generation, etc.
- Interpret data, analyze results using statistical / analytical techniques and provide ongoing reports.
- Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality.
- Acquire data from primary or secondary data sources and maintain databases/data systems
- Excellent Project Management skills, including Stakeholder and Team management
- Will be involved immensely in working closely with clients senior leadership
- Improve existing delivery processes and lead automation wherever applicable along with providing thought leadership and methodological frameworks to the team and stakeholders.
- Contribute to and completely own the development/coordination of presentations, communications, planning materials and other strategy-related documents (board and leadership materials, briefing presentations)
- Sound understanding about SLA, tracking mechanism, incident reporting and escalation management.
- Collect data on consumers, competitors and market place and consolidate information into actionable items, reports and presentations
- Understand business objectives and design surveys to discover prospective customers’ preferences Compile and analyze statistical data using modern and traditional methods to collect it Perform valid and reliable market research SWOT analysis Interpret data, formulate reports and make recommendations
- Use online market research and catalogue findings to databases Provide competitive analysis on various companies’ market offerings, identify market trends, pricing/business models, sales and methods of operation
- Evaluate program methodology and key data to ensure that data on the releases are accurate and the angle of the release is correct
- Remain fully informed on market trends, other parties researches and implement best practices
Requirements:
- 4+ years of experience in the field of Research, Program Management, Data Analytics and Team Management, with direct client service exposure
- Proven working experience as a data analyst or business data analyst Strong Analytics domain knowledge with experience of business intelligence and process management with superior problem-solving, analytical and quantitative skills
- Highly adept in understanding business issues and translating them into research priorities
- Ability to interact with all levels; Superior verbal, written and visual communication skills including the ability to document and present model development process and analytical results suitable for audiences of all technical levels
- Experience in SLA, incident reporting and conforming the Output Standards guidance Develop/maintain collaborative relationships with all relevant stakeholders Ability to think strategically and conceptually and maintain a focus on the operational excellence Experience in LinkedIn Search and Uses, Advanced Google Search Salesforce Knowledge is added advantage, Hands one with Microsoft Excel and Word – Reports & Pivots – Documentations & White paper drafts.
- Proven Market Research Analysis experience Ability to interpret large amounts of data and to multi-task Strong communication and presentation skills
- Excellent knowledge of statistical packages (SPSS, SAS or similar), databases and MS Office, Data Studio, Power BI Desktop, Power BI Service, Excel, SharePoint and OneNote.
- Knowledge on Prospect list building Search engines, web analytics and business research tools acumen Familiarity with CRM programs
- Adequate knowledge of data collection methods (polls, focus groups, surveys etc)
- Working knowledge of data warehousing, modelling and mining Strong analytical and critical thinking Degree in Statistics, Marketing or related field
What We Offer:
- A positive, open, and highly-innovative environment and team
- Entrepreneurial spirit with unlimited opportunity to grow
- Opportunity to work with leading global brands on exciting and impactful projects
- Competitive Base Pay
- Best of plan on Vacation & Paid Time Off.
- Provision of Medical Insurance for family – self, dependent, spouse, dependent children, parents/parent-in-laws
- Paid Maternity and Paternity leave
- Bi-annual reviews to ensure transparency and promoting high performance culture
- OKR Driven Performance Development Environment
- Learning & Development – access to wide range of e-Learning courses (technical, Product, Process, etc.,)
- A host of Interest Groups/Clubs for Book Reading, Toastmasters, Sports – Cricket, Volleyball, Throw-ball, Badminton, TT, Music
Innovapptive does not accept and will not review unsolicited resumes from search firms.
Innovapptive is an equal opportunity employer and is committed to a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.
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