Job Location: Hatfield, PA
Simco-Ion has been in the static control business since 1936, and their longevity speaks to their success at improving safety, increasing efficiency, and lowering overall cost for customers. At the forefront of the static control industry for over 80 years, today Simco-Ion is a global enterprise with vast intellectual property and resources. When working at Simco-Ion, you will be empowered in an environment that encourages open communication and big ideas, competitive pay for your performance, comprehensive benefits, and opportunities to make an impact.
ITW, a Fortune 200 company, is one of the world’s leading diversified manufacturers of specialized industrial equipment, consumables, and related service businesses. The company has prospered for over 100 years, changing the way people live and work all over the world. Each of ITW’s businesses has an independent entrepreneurial spirit and freedom to innovate. It is the highly talented people at ITW who drive success through new products and customer driven solutions.
To learn more about the Simco-Ion and what we do, please visit our website at: https://www.simco-ion.com/industrial and our corporate website at: https://itw.com/
Responsible for the management of business processes primarily through Salesforce.com. This includes developing reports, dashboards, campaigns, workflows, 3rd party applications, integration, data flow and the creation of associated files ensuring user adoption and providing ongoing education and support for all Salesforce users. This role drives our technology roadmap with growth opportunities and efficiency. Identification, improvement, and documentation of business processes. Assist and backup network administrator on basic IT admin tasks.
Essential Duties and Responsibilities
- Administer and maintenance of Salesforce.com for SimHD teams – users, field creation, workflows, roles & hierarchy, reports and dashboards.
- Help develop innovative engagement methods to ensure Salesforce best practices.
- Document customizations made within Salesforce and develop training materials for new users.
- Help manage 3rd party Integration between Salesforce and sales/marketing tools.
- Manages on-boarding of new salesforce members, training on all aspects of existing and new processes and maintenance.
- Ensuring processes to maintain information is current and necessary.
- Participate in cross-functional meetings to understand and document requirements.
- Support teamwork and get internal and external feedback on processes, procedures, and technology.
- Works with Infor XA ERP, SF, and other data sources to achieve business goals. Provides communication on updates and changes.
- Assists in the management of data-driven Sales & marketing processes and campaigns.
- Responsible for implementing system price changes and communication.
- Provides some day-to-day support and troubleshooting for Microsoft 365 for desktop, laptop, and mobile device users.
Other duties as assigned
- Responds to help desk requests. Monitors and documents issues.
- Ability to thrive in a team environment while also working projects independently.
- Ability to follow all safety policies and procedures.
- Bachelor’s degree required (BA or BS)
- 3+ Years of experience working as Salesforce Administrator; certified preferred
- Some network administrator/ IT skills are preferred
- Experience with Power Bi preferred
- Knowledge and understanding of industrial manufacturing are a plus
- Ideal candidate will be customer service oriented with ability to resolve problems in a timely manner; results orientated
- Microsoft Office proficiency, advanced skills with PowerPoint and Excel, required
- Attention to detail with excellent communication skills (Oral, verbal and written)
- Positive attitude with a continuous improvement mindset; creative thinker
Our employees enjoy competitive, merit-based salary plus excellent benefits including:
- Health and dental insurance
- Company Paid Life Insurance / Short and Long Term Disability
- 401K plan with generous company match
- Vacation, personal days and holidays
- Continuing education reimbursement program
- Flexible spending accounts
ITW Company Overview
ITW was built on innovation and the strength of new ideas. These values have helped us expand into multiple platforms in nearly 60 countries. But at each of our businesses, the independent entrepreneurial spirit and freedom to innovate remain strong. It’s the highly talented people at ITW businesses all over the world who drive our success through new products and customer driven solutions. Together, we are ITW—a Fortune 200 company that has prospered for 100 years, and changed the way people live and work, all over the world.
ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
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