Job Location: Gurgaon
Our People & Places Solutions business – reinforces our drive to improve the lives of people everywhere and epitomizes the “why” of what we do – the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facilities delivering life-saving therapies and ensuring clean water to enabling the connection of people through all modes of transportation and providing access to technology – we’re integrating a multitude of these solution elements to build the smart environments of tomorrow.
Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow.
Your Impact:
Knowledge Management (KM) Analyst is responsible for managing and promoting the company’s knowledge assets on the global and regional intranet sites, by working collaboratively with sales coordinators, project managers and subject matter experts. Additionally, the KM Analyst will work on several process automation projects and needs a good understanding of Microsoft Power Suite.
- Job Responsibilities:
- Assess regional knowledge needs and requirements (short-term and long-term)
- End-to-end management of regional SharePoint (SP) sites
- Automate simple work processes using SharePoint flows/Power Apps
- Able to understand all aspects of Knowledge Management implementation using SharePoint / Office365, Microsoft Azure, Integration as Developer / Tech Lead / Solution Architect.
- Collate and rationalise data from bidding activities (questions, responses, feedback)
- Collate and rationalise technical proofs and project descriptions
- Conduct general data analysis and administrative tasks as required
- Act as the internal document controller for all content elements within the region
- Create document toolkits for the best-in-class proposals, capability statements, project descriptions, etc
- Assist in creating training and process documents pertaining to KM
- Share best practices and tactical knowledge across offices, practice areas and teams
- Work with internal teams to obtain an in-depth understanding of the bids/projects and the documentation requirements
- Analyse existing and potential content, focusing on reuse and single-sourcing opportunities
- Create and maintain the information architecture
- Updates job knowledge by participating in educational opportunities; maintaining personal networks.
- Accomplishes organisation goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
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Here’s What You’ll Need:
Skills and Qualifications:
- 2-5 years’ proven working experience in Knowledge Management required
- Experience in developing on SharePoint sites, Power Apps, Power BI reports etc. required
- Proficient in mainstream Microsoft Office 365 (Outlook, Word, Excel, PowerPoint etc.) required
- Excellent English communication (written & spoken) skills required
- Able to multi-task and deal with complexity required
- Methodical, resourceful, tenacious and flexible traits desirable
- Ability to quickly grasp complex technical/engineering concepts and make them easily understandable in text and pictures will be an advantage
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