JLG Industries | Associate Business Analyst – Digital Tech | Hagerstown, MD | United States | BigDataKB.com | 2023-01-27

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Job Location: Hagerstown, MD

Job Detail:

About JLG, An Oshkosh Company

JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.


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The Associate Business Analyst within Digital Technology will enhance business capability through the use of tools and systems to drive and grow our digital experience while providing day-to-day support. This role will work with other team members (DT, Project Managers, and Business Partners) to create digital experiences and aid in the creation and publishing of content to drive customer engagement through our digital properties of Mobile Apps, WebSites, and Commerce platforms.


These duties are not meant to be all-inclusive and other duties may be assigned.

  • Document and track current and future state business processes, requirements, and designs for simple, less complex business processes.
  • Develop and maintain working knowledge of application software through providing day to day support for production processes.
  • Define and create policies and procedures for minor projects, enhancements, and system support documentation.
  • Draft and assist in conducting test cases and scripts for minor application projects and enhancement to verify software functionality and document results.
  • Experience with Content Management Systems like Experience Manager, SiteCore and/or WordPress
  • Working knowledge of SEO fundamentals.
  • Learn, understand and practice Oshkosh project methodology.


Bachelor’s degree in Computer Science, Information Systems or equivalent.

  • One (1) or more years of experience in Business Analysis, Information Technology, or in a related area.
  • Analytical, written, and verbal communication skills.
  • Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc.


  • Experience in business analytics and system design analysis.
  • Attention to detail, problem solving, and decision making skills.
  • Familiarity with formal project methodology or Software Development Lifecycle (SDLC) (Waterfall, Agile, etc.) terminology.

Related tools like AtLassian’s Jira and Confluence

  • Familiarity with HTML, Basic CSS and JavaScript Practices
  • Experience with Digital Asset Management systems like


  • Experience with the following Google Marketing tools: Google Tag Manager, Google Search Console, Google Analytics
  • Experience in Information Technology implementations or change efforts.
  • Computer analytic and problem solving skills.



Financial Wellbeing: Competitive Salary and Incentive plans, Health Savings Account, Flexible Spending Account, Paid Time Off, Education Reimbursement, Opportunity to Advance

Benefits: Medical and Prescription, Tobacco/Nicotine Cessation, Dental, Vision, Fertility Program, Preventive Care Incentives, Wellbeing Program, Discount Program on hundreds of brands


  • Physical Demands: Frequent Sitting, Hearing, Talking, Visual, Typing, Manual Dexterity; Seldom Standing, Walking/Running, Reaching, Driving, Bending/Kneeling, Fine Dexterity, Upper Extremity Repetitive Motion, and Lifting/Carrying and Pushing/Pulling up to 40lbs.

Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at: 920-502-3009 or [email protected].

Oshkosh Corporation is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation’s legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be U.S. Persons, as defined in these regulations. Generally, a U.S. Person is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.

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