Job Location: Heathrow, FL
- Provide recommendations to Senior Management regarding financial and operational planning in order to meet expectations set forth in the budget and planning process, including support analytics and forecasting.
- Coordinating data from multiple partners into concise executive communications
- Ability to prioritize multiple competing projects simultaneously
- Partner with the Workforce Planning Team to provide recommendations on how to best achieve efficiencies and service level goal
- Partner with Marketing, Risk, Recruiting, Training, WFM, Finance, and Operations to coordinate capacity planning efforts
- Work with Business Management team to share resources across lines of business when appropriate
- Recommend operational efficiencies based on ability to leverage best practices across LOBs, and partners
- Deliver risks and opportunities to the monthly rolling forecast with detailed supporting analysis
- Deliver daily service level communication in support of the WFM forecast
- Control point for the correct information being distributed and highlighted in communications
2. Skill set required
- 5+ years of progressive leadership experience, 3+ years in financial services industry preferred
- Workforce planning knowledge
- Finance and statistics knowledge
- Forecasting experience (basic)
- Data analytics experience
- Written and verbal communication
- People leadership skills
- Executive presentation skills
- Project management skills
3. Tool set to be utilized
- Alteryx
- Tableau
- Microsoft excel, word, power point
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
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