Job Location: Mumbai
J.P. Morgan Treasury Services (TS) is one of the worlds largest providers of treasury management services. J.P. Morgans TS business is a full-service provider of innovative cash management, trade, liquidity, commercial card, and escrow services – specifically developed to meet the challenges treasury professionals face today. More than 135,000 corporations, financial institutions, governments and municipalities in over 180 countries and territories entrust their business to J.P. Morgan.
About the Team
The Graphite Payments Transformation Team is responsible for Payments Product Transformation for Treasury Services. Treasury Services is responsible for Product Strategy, development and commercialisation of new product capabilities and also support existing products like high and low value payments services that J.P. Morgan delivers to Financial Institution, Non-Bank Financial Institution, Corporate and Commercial Bank clients globally. These services include Direct Clearing as well as Correspondent based settlement solutions to the client.
The Business Analyst is expected to work on the build of the Strategic Global Payments User Interface.
Considered to be one of the Firms major strategic initiatives, the teams aligned to this project operate in a fast paced, dynamic, multi-threaded and deadline driven environment.
About the Position
Business Analyst for the Strategic Global Payments User Interface. The roles and responsibilities include but are not limited to:
- Support the Payments User Interface Framework for Existing, New and Innovative Payment Methods
- Articulate and document process flows including customer interactions, Operational interventions, end to end flows, data handoffs, etc.
- Conduct gaps/differences analysis as required to determine degree of change emergent from business initiatives
- Be able to create wireframes/ mock-ups to depict user business flows and gauge user experience
- Lead and participate in discussions relating to E2E Project lifecycle starting with initiation till the overall implementation
- Drive discussions with stakeholders – Product, Operations and Technology to understand and agree operational flows
- Perform deep dives with the stakeholders to drive requirements and implement changes
- Manage tracking of the prioritized requirements and share status updates
- Familiarize working with the AGILE methodology – create business flows, user stories and track tech development
- Work with the leads to prioritize and manage requirements leading towards a delivery/implementation
- Conduct user research to determine the prioritization and desirability of requirements
- Perform impact analysis for business initiatives to determine key business groups that will consequently be required to undergo technical or operational process change
- Conduct walkthroughs and training sessions to update stakeholders and user groups
- Establish strategic relationships
- Participate in the overall project scoping and planning.
- Defect analysis, prioritisation and exploring alternative solutions
Required Skills / Experience
- Hands on Payments systems requirements definition experience
- Experience in creating wireframes, UI UX designs will be an advantage
- Understanding of the Agile model and experience of defining the requirements using demo goals using Given, When, Then format will be a plus
- Understanding of Project delivery framework
- Understanding and experience of using JIRA
- Understanding of the broader external market and upcoming regulatory changes
- Ability to build partnerships and work in a collaborative environment
- Strategic thinker with the ability to motivate and drive tactical execution
- Solid track record of success in supporting large-scale initiatives
- Creative problem solver, capable of developing innovative and differentiated solutions
- Excellent written and verbal communication
Proficiency in the following:
- Relationship building and influencing skills
- Analytical skills and attention to detail in written documentation
- Organisational skills and time management
- Communication skills – able to articulate a business vision or requirement through multiple business functions and at differing management levels
- Presentation skills – written, visual, and verbal
- Meeting/workshop facilitation
- Leadership skills – able to bring multi-functional groups together to work towards a common goal
- Self-motivated and driven to achieve targets and deliverables
- Project planning skills
Diversity, Equity and Inclusion are the cornerstones of our culture at JPMorgan Chase. We embrace diversity, recognize that diverse talent strengthens our workforce and is linked to our success. We are bound to a culture of openness, meritocracy and believe in giving everyone an equal opportunity to succeed while bringing their whole & authentic selves to work. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants and employees religious practices and beliefs, as well as any mental health or physical disability needs. We believe different perspectives add strength and creativity to the work we do and results in enhanced client & employee experience. If you are passionate, curious and ready to make an impact, we are looking for you to help us grow and position our businesses for the future.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the worlds most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants and employees religious practices and beliefs, as well as any mental health or physical disability needs.
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