Job Location: Bangalore
The candidate will be expected to leverage technology and analytics skills to apply basic to intermediate data analysis practices that benefit Business and Tech strategic initiatives. Among the day-to-day responsibilities, s/he will…
- Collaborate with consumers and SMEs on business needs, toolset usage and solution design
- Facilitate requirement discussions with users of toolset
- Demonstrate experience and creativity in system development and application design
- Document processes and data flows
- Identify and articulate functional gaps and enhancement opportunities; apply creativity to solve/bridge such gaps
- Author business requirements and supporting materials to articulate business needs and support prioritization
- Partner with IT / Feature Teams to translate stakeholder needs into accurate and complete user stories
- Author, contribute and confirm test plans, scripts and success criteria; validate UAT test activities
- Create training documentation, release notes and user guides
- Demonstrate tools (and associated enhancements) to user community
- Support release events, prior/during/post deployment
- Manage stakeholder expectations from requirements to delivery
- Triage and prioritize testing, post implementation and production defects
- Maintain effective relationships with sponsors, stakeholders, and key partners
- Contribute to the development of multi-year product roadmap
- Support the definition and generation of relevant product metrics and reporting
- Identify and manage platform cross impacts and mitigate impacts to users across tools
Qualifications
Job Specific & Technical Skills & Competencies
- Ability to present complex technical and metadata information in a clear and concise way to technical and non-technical audiences, from junior to senior levels across the organization
- Ability to build alignment amongst distributed stakeholders
- Demonstrated intermediate analytic and diagnostic skills
- Demonstrated intermediate interpersonal skills
- Demonstrated intermediate communication and presentation skills
- Strong documentation skills
- Attention to detail
- Ability to work independently and as part of a team
- Demonstrated ability to influence others
- Intermediate problem solving skills
- Experience working with colleagues across different countries around the world
Education, Work Experience & Knowledge
- Minimum:
- 3 years of experience as Business or Technical Analyst or Product Owner experience
- 3 years of experience with Agile Methodology
- Proficiency in JIRA, MS Excel & Visio
- Preferred:
- Bachelor’s degree in STEM (Science, Technology, Engineering, and Mathematics) or Business Management preferred.
- Proficiency Tableau, Signavio
- Familiarity with Asset & Wealth Management businesses, systems, tools, processes
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
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