JPMorgan Chase Bank, N.A.
Mumbai
Banks & Building Society
The Performance Consulting organization is responsible for leading critical, strategic efforts throughout the business with the ultimate goal of improving both operating and financial performance. The Operations Research (OR) organization , which is part of Performance Consulting, leads and executes transformational advanced analytics projects in Operations across Consumer and Community Banking.
As part of the OR organization, the Process Analytics Consultant will leverage artifacts and findings derived from process mining software and other operations research based methods and tools to identify, analyze, and drive improvement opportunities within CCB operations business units. Interested individuals should possess strong analytical, communication, project management, and interpersonal skills. In addition, candidates should be adept at building relationships with clients, excel at presenting analytical insights in an interesting and insightful way, and be able to demonstrate business value as an outcome of work product.
Our organization is highly collaborative, bringing together individuals with diverse backgrounds and experiences to solve complex business problems. We are deeply committed to fostering an environment devoted to c ontinuous learning and are focused on building solutions which deliver business value. If you are passionate about working on challenging advanced analytics, modeling, or data science problems, this is an ideal opportunity.
Responsibilities
Modeling and Analytics
- Leverage a wide range of quantitative methods, including business process decision management (BPDM) tools and techniques, to analyze complex, multi-faceted business problems
- Drive full-stack solution development (data assessment, acquisition, analysis, artifact generation, and alignment of insights to business solutions)
- Build and deploy prototype solutions to demonstrate concepts and prove business value
Client and Engagement Management
- Perform assessments of the business to clearly define a problem statement, formulate an initial solution strategy, and achieve stakeholder agreement on proposed analytical work
- Actively manage the timely completion of all engagement milestones and tasks on long-term projects
- Proactively communicate with the sponsor, key stakeholders, and subject matter experts throughout the engagement as appropriate to foster strong relationships as a trusted advisor
- Deliver quantifiable and documented business value for the work performed
Required Qualifications
- Bachelor’s or Master’s Degree in a quantitative field
- Lean Six Sigma Green Belt or equivalent process improvement experience
- Demonstrated experience in lean deployment, process improvement, or re-engineering efforts
- Experience with Agile methodologies, Change Management Principles, Organization Design, or Strategic engagements
- Outstanding critical thinking, analytical, and problem solving skills; adept at navigating an ambiguous, semi-structured work environment
- Superior ability to structure and scope complex problems, apply a range of analytical tools, gain and synthesize insights and recommend solutions
- Client management skillsAble to closely partner with senior leaders, supervisors, front line employees and other stakeholders on projects
- Project management skillsAble to frame projects and establish required governance to move projects forward
- Experienced presenter with strong oral and written communication skills
- Deep curiosity, creativity, and imagination; continuous learner
Preferred Qualifications
- Experience working on complex, highly-visible analytical projects in a large-scale, corporate environment
- Proficiency in software for manipulating, analyzing, and visualizing data (e.g., SAS, SQL, Python, Tableau, Alteryx)
- Experience managing and processing large, unstructured data; familiarity with data warehousing and transformation tools and processes with exposure to multiple database technology implementations
- Practical experience with and theoretical knowledge of BPDM capabilities and disciplines
- Practical experience with BPDM software such as Celonis, Signavio, Kryon
- Project Management Professional (PMP) certification and management consulting experience a plus
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
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