JPMorgan Chase Bank, N.A. | Hiring | Business Analyst II – MG&I | BigDataKB.com | 08-04-2022

The Senior Marketing Associate will be responsible for the campaign execution and creative development of credit card acquisition tactics on a reoccurring basis. This position sits within the Acquisitions organization of Card Services, a key business within Chase’s Consumer & Community Banking group.

Responsibilities:

This role will be responsible for leading the execution and approvals of credit card marketing campaigns via multiple marketing channels and based on strategic direction on product, positioning, pricing, and placement. The focus of each campaign is seamless execution for customer acquisition and requires a focus on the customer experience. This person will utilize their project management skill to manage a diverse and dispersed set of stakeholders. They will identify and lead opportunities to improve process, develop efficiencies, and deliver results, while ensuring regulatory compliance.

As a Business Analyst on the Pricing Analytics Team, you will analyze portfolio pricing strategies and new company initiatives while having the unique and challenging opportunity to influence critical initiatives, including customer corrections and portfolio growth initiatives, to grow customer engagement across all credit card portfolios within Chase. This position sits within the Marketing Growth and Innovation (MG&I) organization of Card Services, a key business within Chase’s Consumer & Community Banking group.

This person will be responsible for conducting extensive analysis of pricing functionality and settings as well as segmenting customer behavior related to pricing to improve existing strategies and policies using advanced research, programming, and quantitative skills which drive overall strategy. This person will synthesize large volumes of data into actionable insights to influence business and pricing strategies. This role will also have the ability to provide recommendations to solve complex pricing related corrections and system defects.

Qualifications:

• 6+ years of campaign management marketing, advertising, media, agency, or creative strategy
• Bachelor’s Degree required
• Proven understanding of marketing

Ideal candidates would be able to do the following:

• Be results-oriented with strong attention to detail and problem-solving skills
• Possess strong communication, interpersonal skills, and leadership potential
• Demonstrate they are customer-obsessed by understanding the customer experience
• Have a proven ability to operate in a process-oriented environment, adhere to risk/control, procedure and process expectations, while appropriately delivering what’s best for the customer.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans