Job Location: Bangalore
Global Finance & Business Management (“GF&BM”) India is a combined LOB-aligned (Line of Business-aligned) finance & business support team located in India and is part of JPMorgan’s global capability center (GCC). We are part of the Office of the CFO (OCFO) organization within JPMorgan, which has 13000+ people across the globe, majority of whom are tasked with managing the firm’s Finance function, responsible for reporting quarterly earnings and complying with regulatory requirements along with managing the firm’s capital.
GF&BM India was established in September 2002 and currently we have a network of more than 3400+ professionals based out of our Mumbai, Bengaluru and Hyderabad offices who support four main “pillars” of work – Controllers, Planning & Analysis, Finance Operations and Business Client & Products. The teams in India are aligned to the respective LOBs that they support which include Corporate and Investment Banking (CIB), Commercial Banking (CB), Consumer and Community Banking (CCB), Asset & Wealth Management (AWM) and Corporate/Firmwide functions.
We have a strong culture that embodies the principles that guide us in how we do business across the firm. We strive to create a workplace that values and respects individual viewpoints, while at the same time challenging the status quo to make continuous improvements in our processes.
JPMorgan is an equal opportunity employer and places high value on diversity and inclusion. We recognize that our people are our strength and diversity of thought and practices makes us more successful.
The current opening is within the CB GF&BM team.
At JPMorgan Chase, Commercial Banking (“CB”) is a top provider of banking services to wholesale clients from small businesses to large, complex businesses with domestic and international needs. CB is comprised of Corporate Client Banking & Specialized Industries (CCBSI), Middle Market Banking & Specialized Industries (MMBSI), Real Estate Banking, Commercial Term Lending and Community Development Banking. Commercial Banking is making significant investments across our business to improve how we interact with our clients in every way .
Job Summary
The Commercial Bank (CB) Sales Enablement Team is expanding and evolving to provide banker tools and support across the customer and sales journeys. The team’s reach empowers the development of tailored experiences across the digital sales landscape with a focus on driving banker productivity.
CB Sales Enablement operates within the Digital, Data and Product (DDP) group, which is leading CB’s evolution into a design-led and product-driven organization. DDP is modernizing the way we work to meet the rapidly changing needs of our clients and deliver intuitive products at speed and scale. DDP is aligned across the CB product lines and businesses driving end-to-end accountability for all client and employee experiences.
Job Responsibilities
- Perform Service Desk actions and reporting based on user needs and business specific objectives
- Build reports and dashboard using Salesforce based on requirements from users.
- Analyze data and present reports based on user specified objectives.
- Support Salesforce, Pitch Tools, Seismic, and other sales enablement activities
Job Qualifications
- BS/BA degree or equivalent experience
- 1-3 years of experience in CRM Domain and implementation of CRM Solution using Salesforce
- Salesforce Administrator certification
- Proficiency in business applications, data usage, and management
- Ability to liaison between lines of business and the development team, while working with a wide range of stakeholders and collaborating with your team
- MS Excel and Power point
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
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