JPMorgan Chase Bank, N.A. | Hiring | CIB Business Analysis Associate II | BigDataKB.com | 2022-09-11

Working within a team structure comprising of Product, Operations, Technology and UAT representatives, a Payments Business Analyst will be responsible for defining strategic Business and Operations requirements for the Global Payroll programme.

This role involves (but is not limited to) the following responsibilities:

• Articulate and document process flows including customer interactions, operational intervention, end to end flows, data handoffs, etc
• Understand payroll requirements, their usage of the Payments Product and prioritise the requirements based on data analysis and strategic business need
• Perform impact analysis for business initiatives to determine partner business groups that will consequently be required to undergo technical or operational process change
• Define and document functional and non-functional business requirements for development and commercialisation in order to meet business objectives
• Devise a transition process to ensure that Operations, Technology and Service can seamlessly move to their respective target state models
• Analyse and elaborate product features and operational, regulatory and compliance, UI, reporting and sanctions screening requirements
• Develop subject matter expertise in related clearings and payment processes
• Analyse defects by prioritising and exploring alternative solutions

Key Skills / Experience

• Sound understanding of Payroll Processing, Operational Processes and Exceptions Processes within Payments
• Sound understanding of Domestic Clearing and Settlement Services in APAC and EMEA markets
• Strong analytical skills with an attention to detail in documentation
• Creative problem solver, capable of developing innovative and differentiated solutions
• Ability to analyse and map operational process and identify process efficiencies
• Understanding of the Agile methodology and experience of using JIRA is an advantage
• Ability to build partnerships and work in a collaborative team environment
• Strong ability to effectively communicate with all stakeholders
• Relationship building and influencing skills

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.