Job Location: Wilmington, DE
JPMorgan Chase is a leading global financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
Organization Description:
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Chase and JP Morgan Wealth Management Data & Analytics:
The Chase and JP Morgan Wealth Management Data & Analytics Team unifies data and analytics talent across Chase and JP Morgan Wealth Management to responsibly leverage data to build competitive advantages for our businesses with value and protection for customers. The team encompasses a variety of Data & Analytics disciplines, from data governance and data strategy/partnerships to reporting, data science and machine learning, and are actively engaged in ensuring impact at the front-line and the customer through Sales and Marketing transformation. We have a strong partnership with our dedicated Technology partners, who provide us with our cutting-edge data and analytics infrastructure. Joining Data & Analytics means you sit in the engine that powers Chase and JP Morgan Wealth Management with insights, providing an opportunity to materially impact both our customer and business outcomes. The team also offers significant learning and mobility opportunities for career development and future growth
Job Summary:
The Real-Time Analytics Solutioning Lead – Vice President, reporting to the Head of Real-Time Analytics Solutioning, will directly manage a portfolio of initiatives to enable real-time data and analytics to the data science and product communities across Chase and JP Morgan Wealth Management, both by proposing enhancements to the platforms they use and by designing the strategic real-time data assets they need. Additionally, this person will be part of a team leading the shift in the way we structure and manage our real-time data in the cloud, accelerating our ability to apply AI/ML in real time. This person will play a key role in executing the use cases and delivering compelling solutions to influence stakeholders from across different parts of the analytic and technology communities to come together as teams in support of deriving value from JPMC’s unique data assets.
Responsibilities:
- Execute on strategy to deliver real-time data to a broad set of analysts, data scientists and product owners, in particular serve as the engagement lead within the Agile-based Solutioning team responsible for advancing all real-time use cases
- Execute on use cases that support a customer-centric real-time analytic strategy and enable the transition to real time across CCB
- Solution AI/ML use cases to fully leverage our data assets in real-time, in partnership with data science leads, modeling teams and AI/ML COE’s
- Relentlessly focus on ways to increase speed to market of real-time data science and AI/ML use cases
- Work cross-functionally with peers in technology, product, and other critical functions to develop a holistic view of opportunities
- Present findings and recommendations for action to peers, partners, stakeholders and product leaders within the company
- Lead a diverse and high performing team of solutioning analysts through successful end-to-end execution and delivery
Qualifications:
- Business acumen and strong communication skills, particularly when articulating technical matters to a broader audience
- Technical ability to understand, design, and explain complex real-time data strategies to business, technology, and data science audiences
- 5+ years of experience in data analytics, or analytical consulting
- Fluency in highly technical concepts and practices, garnering respect from engineers
- Understanding of data science concepts, methodologies and tools, along with experience directly enabling analytics teams or delivering analytical use cases
- Understanding of analytics and AI/ML in the context of streaming data
- 3+ years of experience in Agile and product management best practices and concepts, especially regarding business and tech transformation initiatives
- Track record of influencing key stakeholders to define tasks and guidelines for workflows and manage decisions throughout the lifecycle
- Experience managing a product backlog, prioritizing its items to achieve Objectives and Key Results (OKRs) and continuously refining it, ensuring that product features and processes align with applicable compliance and risk management standards
- Strong problem solving, and analytical skills combined with the ability to synthesize and effectively communicate findings to peers and leaders in the organization
- Superior project and stakeholder management skills
- Familiarity with cloud AWS technologies and best practices a plus
- Inspiring team leadership and interpersonal skills, with an emphasis on transparency, fostering teamwork, promoting exceptionalism, and modeling high integrity
CCB Data & Analytics
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the WELL Health-Safety Rating for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
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