JPMorgan Chase Bank, N.A. | VP, Small Business Analytics – Bionics Initiative | Plano, TX | United States | | 11/16/2022

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Job Location: Plano, TX

Position Overview

We are looking for a Vice-President, Customer Analytics for our Small Business Banking Decision Sciences team.

The Decision Sciences team has three missions:

  • Solving key strategic issues that require analytical approaches
  • Bring the power of data to every decision-maker in the organization
  • Identify and promote data assets and algorithms that can change the game.

They will work hand-in-hand with the Finance and Strategy departments, helping them address issues that require advanced analytics and/or a (big) data-driven approach. Jyotish Jyotish - Career & Life Prediction

This role is a combination of consulting (problem-solving, ability to frame a problem and formulate hypothesis, interactions with senior stakeholders) and data science skills. The successful candidate will be strong in these two dimensions.


Solve strategic issues using a scientific, data-driven approach, and using advanced analytical tools

  • Develop insights, methods or tools using various analytic methods such as causal-model approaches, predictive modeling, regressions, machine learning, time series analysis, etc.
  • Handle large amounts of data from multiple and disparate sources
  • Analyze the data and the results to ensure data quality, statistical relevance, etc. with a critical mindset and aware of the limitations of the tools used

Provide decision-makers (bankers to CEO to support functions) with actionable insights, and ensure buy-in

  • Work with stakeholders to establish hypothesis, design experiments to validate them
  • Design new tools for Decision-Makers, using our incredibly rich data assets, overlaying algorithms and designing clear interfaces
  • Communicate in a simple, conclusive manner, focusing on the key messages and impact
  • Ensure buy-in from key stakeholders and clients

Coach and develop your skills, build expertise within Chase Small Business Banking

  • Bring and build expertise in advanced analytics, Machine Learning, and Causal Thinking
  • Act as a SME in data science and analytics within Small Business Banking and beyond, create frameworks for common topics

Required Skills

  • PhD or MSc. in a scientific field (Mathematics, Physics, Computer Science, Engineering, Operations Research, etc.)
  • Minimum 5 years of advanced analytics experience in Financial Services
  • Knowledge of statistical software packages and data tools, including Python and SQL, ideally SAS and R
  • Knowledge of Advanced Statistical methods and concepts, predictive modeling, time series forecasting, text mining
  • Knowledge of Data Mining & Visualization (Tableau experienced preferred)
  • Experience / Understanding of Cloud Storage (Object Stores like S3, Blob; NoSQL like Columnar, Graph databases)
  • Comfortable communicating complex concepts into digestible information to be consumed by audiences of varying levels in the organization
  • Ability to transform information derived from data into actionable insights which directly relate to the organization’s key strategic objectives
  • Strong story telling capabilities

    CCB Data & Analytics

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the WELL Health-Safety Rating for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary

New York,NY $133,000.00 – $200,000.00 / year

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