Job Location: Remote
Who are we?
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We are Juakali, a FinTech start-up providing a platform for the microfinance lending market. Juakali empowers Financial Institutions with seamless, flexible, and powerful tools designed to boost their productivity. 100% bank-grade, best-of-breed technology.
Although we are a small start-up, we are already global, our people work from all around the world. In the span of 3 years, we have employees and customers in more than 10 countries over Africa and Asia. Our teams are remote, working from wherever they are. It gives our people freedom; we only ask them to be responsible.
You can work from anywhere you like as well as long as you have an internet connection, our office is located in Slack.
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What role will you play?
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The need for clear instruction is vital in business, we are looking for a skilled technical writer who can typically develop product manuals, how-to guides, website help sections, journal articles, user guides, API Developer guides, and other content distills technical information with ease and clarity.
- Develop Inclusive documentation that meets organization needs.
- Research, outline, write and edit new and existing content.
- Writing user-friendly content that meets the need for technical information and ease of understanding.
- Obtain a deep understanding of products and services and translate complex information into simple and engaging formats going beyond traditional documentation.
- Create in-depth user guides, FAQs, technical overviews, and in-product help documentation database.
- Independently gather information from various departments and sources to develop, organize, and write procedure manuals, technical specifications, and process documentation, and other documents.
- Work with development and support team leads to identify all documentation repositories and determine the best solution for data compilation and centralized storage.
- Create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
We are a small team, so every person has the opportunity to make a big impact and leave their marks on every project. You will help in shaping and uplifting a company from the start.
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What are we looking for?
- Minimum 3 years of experience as a technical writer
- Strong written and verbal communications and working experience with content in multiple mediums
- Strong experience in owning end-to-end documentation creation processes.
- Excellent attention to detail and the ability to prioritize and work on multiple projects in a fast-paced, changing environment.
- Familiarity with API documentation for REST or. NET APIs.
- Experience in creating documentation for audiences with different levels of technical skill (from end-users to developers)
- Ideally, some initial understanding of the business (exposed to microfinance/banking industries, especially for tech companies)
- Working from remote requires you to be autonomous, proactive, and accountable for your work.
- Experience with creating short videos for internal teams is a plus
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What will be advantageous to have?
- Experience working with the following tools preferred: Confluence/JIRA, Github, HTML, CSS, JavaScript, microservices.
- Past experience in the same domain
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Why us?
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Fast learning environment within a team of cheerful, passionate, talented people.
Opportunity to interact and work with international people from all over the globe.
You will find it easy to keep a good work-life balance.
You will be closely working with industry experts to have a positive impact on the business of our customers.
Opportunity to drive transformation in one of the fastest-growing industries.
The local contract includes a pension fund and health insurance for you and your family.
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You can learn more about us @
Website – http://www.juakali.io
LinkedInJuakaliLinkedIn
Our Office15 rue des Halles, 75001 ParisFrance
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Work Remotely
- Yes
Job Type: Full-time
Salary: From ₹300,000.00 per year
Benefits:
- Flexible schedule
- Health insurance
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund
- Work from home
Schedule:
- Flexible shift
Supplemental Pay:
- Yearly bonus
Application Question(s):
- How many years of relevant experience do you have?
- What is your current and expected CTC?
- What is your notice period
Experience:
- total work: 2 years (Preferred)
Juakali | Hiring | Technical Documentation Specialist | BigDataKB.com | 1/11/2022
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