Job Location: Warrendale, PA
RESPONSIBILITIES:
Kforce has a client in Warrendale, PA that is seeking a Technical Business Analyst – D365 F&O.
Responsibilities:
- In this role, the Technical Business Analyst will seek out areas within the organization where the use of technology can create opportunities to improve business processes, tools, and systems
- Work with technical and non-technical users to identify areas within the finance organization to help create a single source of truth
- Assist with Finance and Operations initiatives
- Provide analysis within the data process flows to internal and external systems and provide commentary/recommendations
- Assist non-technical users with creating reports and other helpful documents as needed
- The Technical Business Analyst will identify and document strategies to alter existing processes which will create efficiencies, reduce downtime, reduce errors, and or increase cohesion between existing processes and systems for the benefit of employees and customers
- Complete approved smaller projects, tasks, and documentation including technical components as appropriate; Complete individual and team assignments related to larger projects and tasks
- Advance enterprise solutions, applications, and business processes through upgrade and patch management, configuration, data transformation, business process change, and reporting
- Provide high level technical support for enterprise applications and solutions; Communicate with vendors, end-users, and lower-level support teams to resolve reported issues
- Assist in planning, development, testing, conversions, and support related new enterprise applications in the organization
- As a Technical Business Analyst, you will work with teams within the department to advance their goals as it relates to systems with shared components and responsibility
REQUIREMENTS:
- Bachelor’s degree in Computer Science, or related discipline with an IT focus or equivalent years of progressive experience
- 3+ years of experience in business/systems analyst or similar position managing and working on projects including interaction with end-users and customers
- 2+ years of CRM/ERM systems implementation experience with Dynamics or similar (Oracle/SAP)
- Ability to balance multiple priorities and meet deadlines in a fast-paced and changing environment
- Ability to understand business impact and prioritize issues/projects
- Experience in Microsoft Dynamics 365 including security roles, processes, entity & form management and wave release testing/management with focus on the following functional areas: Customer Service, Field Service, Finance, Marketing, Power App Portals, and Sales
- Working knowledge of Microsoft SharePoint, Microsoft SQL Server and related services, Microsoft Office applications, Power BI, and Azure DevOps
- Excellent verbal and written communication skills
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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