Job Location: Ann Arbor, MI
Company Overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and in 2019 we invested 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
Group/Division
The Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
Work together with GSS business functions such as Sales, Marketing, Finance, Field, Training and Supply Chain teams to drive improved processes, measurements, standardization, and systemization of their responsibilities.
The main responsibility of the Business Insight Engineer is to work closely with business process owners and Information Technology teams to develop solutions for KLA Global Support and Services. A Business Insight Engineer drive projects that improve operational excellence, grow revenue, and improve customer satisfaction. The right candidate will be dynamic, upbeat individual who is very passionate about delivering rich and powerful solutions that drive meaningful decisions, quality, and significant improvement in business results. The position responsibilities include: Collecting and analyzing business and technical requirements, validating and solving data issues, crafting project plans, developing logic and application solutions, and following through to ensure successful adoption while achieving the planned improvements.
Qualifications
- Bachelors or Masters Degree in Data Science, Data Analytics or IT
- Experience in Business Operations, Financial and/or Information Technology (IT)
- Strong business acumen
- MS Office applications (MS Excel/Access) and VBA & Macro programming
- Demonstrable experience with one of the following programming languages required.
- Proficient in building or prototyping SW models, algorithms and wrangling large data sets.
- Proficient in SQL, shell scripting OR Unix/Linux command-line tools.
- Good communication and visualization skills; build powerful visualizations to transform data into easily-consumable, relevant insights.
Knowledge of and curiosity about the latest trends in data industry, including evaluating and testing new tools, techniques, and frameworks.
Minimum Qualifications
Master’s Level Degree or work experience of 0 years , Bachelor’s Level Degree or work experience of 1 years
COVID-19 Vaccination Requirement: Proof of full COVID-19 vaccination is required where permitted by law. KLA will consider reasonable accommodation as provided by applicable law. Please note that accommodation may not be possible where vaccination is required for an essential function of the position, including for international travel or customer site access.
The company offers a competitive and comprehensive benefits package including but not limited to the following: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, financial planning benefits, employee assistance program (EAP), paid time off and paid company holidays, family care and bonding leave.
KLA is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other status protected by applicable law. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at talent.acquisition@kla.com to request accommodation.
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