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Job Location: Phoenix, AZ
Provide industry and product expertise to allow clients to successfully maximize Mphasis
Javelina product functionality and features.
Understand and guide the end user to implement system interfaces with third party
vendors, as well assist the team with the import/export of claims, eligibility, providers,
accumulators, etc.
Provide best practices based on experience with benefits administration including the
construction of benefit plans and supporting logic.
Deliver consultation based on root cause analysis and the application of root cause
analysis findings towards process improvement.
Work collaboratively with other departments for development of product/process
solutions including automation services and back-office optimization.
Facilitate between the client and Mphasis Javelina product delivery team to assist with
design and implementation of business and technical solutions.
Create and maintain, with client involvement, key metrics which measure efficiencies
within client operations
Produce high quality work that is thorough, accurate and timely.
Accurately maintain records and while meeting reporting deadlines.
Work with internal and external clients including all levels of management.
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