L A Consultancy | Jobs | Business Analyst | BigDataKB.com | 01-02-22

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05/04/2022

Job Location: Kochi/Cochin

BE | MCA |MBA candidates having 3+ years of experience
2. Preferred Experience in Banking domain
3. Good experience working on large scale projects as well as handling day-to-day operational requests from the business
4. Working with Clients, business teams and technology teams to explain/walk through business requirements and developing prototypes/use cases
5. Translating requirements into deliverables such as functional specifications, user cases, user stories, workflow diagrams, data flow diagrams
6. Elicit requirements using business analysis, document analysis, task and workflow analysis and business process descriptions
7. Preparing SRS/BRD/FRD

8. Elicit and clearly document business and systems requirements

9. Responsible for understanding product requirements, identifying gaps and innovating processes to fill the gaps

10. Preferable : financial services, card payments, electronic payments knowledge would be good to have

Role and Responsibility:
Responsible for understanding business problems and defining the functional approach to find Technical solutions.
Should be able to do drill down analysis of key Functional problems, interpret results, generate insight and recommend process flow, including technical, operational and business analysis and process modeling.
Interface with clients and gain understanding of requirements through meetings and calls.
Analyze the requirements and identifying the best possible solution to meet with clients requirements.
Responsible for impact analysis on the existing system when designing new requirements.
Responsible for preparing wire-frame(s), software requirement documents.
Good Knowledge of UML and Prototyping.

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Public Holiday Support ï¿½ Paris Holidays (Client Holiday) will be followed as public holidays and not India holidays Process & Tools ITSM tool- Service Now ï¿½ Ticketing tool for INC/SR/Change /Problem tickets Inhouse tools intermediate knowledge on ITIL Process & Practices Educational Qualifications Bachelorï¿½s degree or masterï¿½s degree in information/computer technology preferred Key Competencies: 8+yrs of relevant experience in Incident Management / Infrastructure / Application Support Experience of working in a banking environment. Customer service oriented, able to work in a dynamic and fast paced environment Excellent communication, interpersonal and troubleshooting skills Must be self-motivated and directed and demonstrate a keen attention to detail and possess the ability to work autonomously											1	Tools: ITIL, Monitoring Tools, Service Now			No
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31	12/12/2024		Netcore Cloud	Top / Startup	Top Company	Startup		IT / Software Dev	Mumbai	The Great Bharat (India)		Incident/ Application Head	President/ Head/ Director		Incident Mgmt.	AWS	Pls See The Job Detail	Not disclosed	Other		Job Title: Production/Incident & Application Support Manager Location: Thane Reports to: Sr VP Delivery head Department: Engineering ; Full-Time About us: At Netcore, innovation isnï¿½t just a buzzwordï¿½it's the core of everything we do. As the pioneering force behind the first and leading AI/ML-powered Customer Engagement and Experience Platform (CEE), we're dedicated to revolutionizing how B2C brands interact with their customers. Our state-of-the-art SaaS products are designed to foster personalized engagement throughout the entire customer journey, creating remarkable digital experiences for businesses of all sizes. Engineering at Netcore: Dive into a world where your work directly impacts engagement, conversions, revenue, and customer retention. 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Technical Skills: - Hands-on experience with Linux/Unix environments, cloud services (AWS, GCP, NetcoreCloud). - Proficiency in scripting and coding (Python, Php, Golang, Java, or similar languages) for automation purposes. - Solid understanding of CI/CD pipelines, version control (Git), and Alert & Application monitoring tools. Leadership & Soft Skills: - Proven leadership skills, with experience in team building, mentorship, and fostering a culture of accountability. - Strong interpersonal and communication skills, with the ability to interface effectively with technical and non-technical stakeholders. - Ability to manage multiple projects simultaneously, prioritize tasks, and work under pressure to meet deadlines. Preferred Qualifications: - Experience in the martech, Digital Marketing domain or working with large-scale, customer-facing SaaS applications. - Certification in SRE, DevOps, or cloud platforms (AWS, GCP). - Good application debugging skills, Product feature understanding skills. Why Join Us? - Be a part of an innovative and forward-thinking organization that values technology and continuous improvement. - Work with cutting-edge open-source frameworks and cloud technologies., SAAS Product. - Leadership opportunities with a direct impact on our customers and product success. Let's start a conversation and make magic happen together! Website - https://netcorecloud.com/											1	....h, Digital Marketing domain or working with large-scale, customer-facing SaaS applications. - Certification in SRE, DevOps, or cloud platforms (AWS, GCP). - Good application debugging skills, Product feature understanding skills. Why Join Us? - Be.... Tools: Ansible, AWS, Monitoring Tools			No					Yes

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