Job Location: Livermore, CA
Company Description
Join us and make YOUR mark on the World!
Are you interested in joining some of the brightest talent in the world to strengthen the United States’ security? Come join Lawrence Livermore National Laboratory (LLNL) where our employees apply their expertise to create solutions for BIG ideas that make our world a better place.
We are committed to a diverse and equitable workforce with an inclusive culture that values and celebrates the diversity of our people, talents, ideas, experiences, and perspectives. This is essential to innovation and creativity for continued success of the Laboratory’s mission.
Job Description
We have an opening for an experienced Business Analyst supporting The LLNL Office of the CIO (OCIO) NNSA initiatives. This position will analyze, plan, and develop solutions pertaining to business improvement initiatives to meet user requirements. In this position, you will cultivate strong partnerships with both the business and mission to influence business case decisions with respect to technology solutions. This position is in the IT Solutions (ITS) Division, matrixed to the OCIO within the Director’s Office.
This position will be filled at either level based on knowledge and related experience as assessed by the hiring team. Additional job responsibilities (outlined below) will be assigned if hired at the higher level.
In this role you will
- Independently partner with customers, stakeholders, and technical staff within a matrix environment to analyze requirements submitted by users / customers and drive solutions that will help influence business case decisions.
- Conduct cross-organizational meetings with project and service owners to identify process gaps and action potential improvement opportunities.
- Provides in-depth consultation to client and technical staff to identify and evaluate standards and procedures to improve overall process efficiency
- Communicate effectively with multi-disciplinary team members. utilizing negotiation skills to influence outcomes.
- Communicate effectively with multi-disciplinary teams and leads to effectively meet the goals and schedule of their area of responsibility
- Prepare customized data reports and data visualizations to facilitate decision making.
- Assume lead role in implementation of project tasks and provide updates and briefings on benefits of identified solutions
- Perform other duties as assigned.
Additional job responsibilities, at the E01.4 level
- Independently plan, conduct, and direct the analysis and design of complex business processes.
- Develop and implement strategies for addressing process improvement initiatives that impact major mission areas.
- Plans large and complex solutions requiring collaboration of multiple disciplines and management teams.
Qualifications
- Ability to obtain and maintain a U.S. DOE Q-level security clearance which requires U.S. Citizenship.
- Bachelor’s degree in relevant functional discipline or equivalent combination of education and related experience.
- Experience in a business operations role (Preferably within ServiceNow) with an emphasis on process optimization.
- Extensive knowledge and experience with workflows related to processing technical data.
- Advanced experience applying analytical skills to compile, interpret, and present data leveraging SQL and/or data analytic/visualization tools to query data and produce technical reports.
- Experience applying strong analytical and problem-solving skills to develop practical solutions.
- Experience interacting with cross-disciplinary teams to design, develop and improve data analytics and business processes.
- Effective communication skills to interact professionally with others, as well as work effectively in a team environment.
- Ability to work in a fast-paced, schedule-driven environment, multi-tasking and adjusting to changing priorities.
- Willingness and ability to learn new responsibilities.
Additional qualifications at the E01.4 level
- Experience leading multidisciplinary project teams utilizing project management methodologies.
- Experience interacting with technical development teams to define requirements for system integrations.
- Knowledge of and experience with workflow and integration tools such as ServiceNow.
Qualifications We Desire
- Experience with ServiceNow.
- Experience with technical writing and building technical requirements.
- Experience with ITIL v3 or higher.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Position Information
This is a Career Indefinite position. Lab employees and external candidates may be considered for this position.
Why Lawrence Livermore National Laboratory?
- Included in 2022 Best Places to Work by Glassdoor!
- Work for a premier innovative national Laboratory
- Comprehensive Benefits Package
- Flexible schedules (*depending on project needs)
- Collaborative, creative, inclusive, and fun team environment
Learn more about our company, selection process, position types and security clearances by visiting our Career site.
Security Clearance
This position requires a Department of Energy (DOE) Q-level clearance. If you are selected, we will initiate a Federal background investigation to determine if you meet eligibility requirements for access to classified information or matter. In addition, all L or Q cleared employees are subject to random drug testing. Q-level clearance requires U.S. citizenship. For additional information, please see DOE Order 472.2.
Pre-Employment Drug Test
External applicant(s) selected for this position will be required to pass a post-offer, pre-employment drug test. This includes testing for use of marijuana as Federal Law applies to us as a Federal Contractor.
Equal Employment Opportunity
LLNL is an equal opportunity employer that is committed to providing candidates and employees with a work environment free of discrimination and harassment. We value and hire a diverse workforce as it is a vital component of our culture and success. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin, ancestry, sex, sexual orientation, gender identity, disability, medical condition, pregnancy, protected veteran status, age, citizenship, or any other characteristic protected by applicable laws.
LLNL invites you to review the Equal Employment Opportunity posters which include EEO is the Law and Pay Transparency Nondiscrimination Provision.
Reasonable Accommodation
At LLNL, our goal is to create an accessible and inclusive experience for all candidates applying and interviewing at the Laboratory. If you need a reasonable accommodation during the application or the recruiting process, please submit a request via our online form.
California Privacy Notice
The California Consumer Privacy Act (CCPA) grants privacy rights to all California residents. The law also entitles job applicants, employees, and non-employee workers to be notified of what personal information LLNL collects and for what purpose. The Employee Privacy Notice can be accessed here.
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