Job Location: Hudson, OH
Job Detail:
At Leaf Home, people are at the heart of everything we do, and we’ve crafted a team of the very best to ensure we make a difference. Our brands, including LeafFilter Gutter Protection, Leaf Home Water Solutions, Leaf Home Safety Solutions, and Leaf Home Enhancements, invest in our commitment to make each home safer and more livable. In addition to serving our customers, Leaf Home strives to build a welcoming and inclusive workplace. We are proud to be a certified Great Place to Work® as well as a multi-recipient of Top Workplaces. From free benefits to people-focused committees like the Women’s Committee, Diversity & Inclusion Committee, and VetConnect, we are dedicated to making Leaf Home a great place to work every day… because who doesn’t want a job they can look forward to? Come grow your career with us!
- Big company with a family-owned feel – YOU are important to us, and we’ve built a culture you’ll love.
- Recognized as a top Ohio and US workplace by The Plain Dealer, Energage, and Great Place to Work®.
- Job security – we have locations throughout the U.S. and Canada, and we’re not done growing!
- Inclusion, sustainability, and reliability are at the core of our culture
- Veterans’ resources available to help transitioning service members find a new rhythm.
- Dedicated to providing resources and encouragement for employee growth
Position Summary: Process Analysts define, document, assess, and scrutinize the business processes of an organization or department and then identify areas for potential improvement. Their focus is on streamlining operations or developing solutions that allow for improved efficiency or increased productivity. They also ensure processes are aligned with organization objectives and guidelines. They meet with stakeholders across the organization to gather research, and also interact with outside vendors. They prepare documentation and develop recommendations. They may also design and implement tech-based programs to automate routine processes.
Essential Duties and Responsibilities:
- Research and conduct site observations to identify the equipment, methods, and personnel needed for effective processes.
- Examine emerging business best practices and technological developments that can help to automate and streamline processes to help businesses perform more efficiently.
- Gather information through process mapping, flow-charting, and workshops. This information can then be used to develop better process engineering.
- Create reports and presentations utilizing qualitative analysis regarding companies, markets, and industry trends.
- Prepare financial reports in support of monthly/quarterly business review meetings with senior management.
- Conduct meetings with different stakeholders and participants in various parts of operational processes, analyze the information received.
- Communicate with project controllers, project managers, cost center owners and accounting personnel to ensure that business operations are closely monitored and potential risks are mitigated.
- Responsible for analyzing actual results against budget and/or forecast and communicating variances to senior management.
- Analyze and review monthly financial results and ensure any identified errors are corrected timely
- Gather data, analyze, and make recommendations to meet project objectives, prepare client presentations.
Experience and Minimum Qualifications:
- Bachelor’s Degree preferred, or equivalent combination of education, training, and experience.
- 4+ years of experience as a Business Analyst working on multiple projects at an intermediate level
- Experience working on large scale projects as well as handling day-to-day operational requests from the business.
- Demonstrated skills in developing a technology plan including technical approach as well as the related business case for the use of that technology.
- Strong communication and interpersonal skills including the ability to build consensus and to present complex presentations. Ability to explain complex technical detail and tradeoffs to non-technical associates.
- Strong skills and knowledge of facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
- Experience in an agile software development methodology
- Strong analytic, quantitative, and problem-solving skills
- Self-starter and able to perform tasks independently from start to finish
- Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without “dropping the ball”.
- Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a “roll up your sleeves” and “today not tomorrow” mentality.
- Detail-oriented and can focus on the task at hand, no matter how minute, by finding the most efficient and effective pathway to completion.
- Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access).
- Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Preferred Knowledge, Skills, Abilities or Certifications:
- Microsoft Vizio
- DevOps and GitHub
- PMI-PBA Certification
Travel Requirements:
- No travel required.
Overtime/Additional Hours Requirements:
- Additional Hours May Be Required (Exempt Positions)
Physical Requirements
- Normal Office Environment
- Indoor work in a climate-controlled environment.
- Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Are We Your Company?
Focused On Growth
Leaf Home is dominating the home improvement industry as we continue to grow. We work hard and play harder. For us, we strive to be better than the best and we want you to join in our success! With offices across the U.S. and Canada, our team is diverse and strong. From marketing to sales, installation, and service, we have the best team, right along with the best home solutions. We are committed to our employees’ growth, which we demonstrate by:
- Innovating, Always: Leaf is focused on providing cutting edge solutions, both for employees and customers
- Partnering With Our Customers: Building strong and trusted relationships is at the core of everything we do
- Empowering Employees: Our brand begins and ends with our people, and we provide opportunities for growth and success in a supportive environment
- Supporting Our Communities: Home is where the heart is, and we in turn strive to give back to the communities that our customers and employees call home
What do we offer?
- Industry-leading compensation package
- Fully paid Medical, Dental, and Vision benefits after 90 days
- 401k Savings Plan
- Paid Time Off, Comprehensive Health, Wellbeing, and Financial Wellness Programs
- Childcare benefits to support families
- Endless opportunity for growth and advancement. Just ask our current employees!
Other perks you need to know about:
- Employee assistance program – get 24/7 support in areas including legal, financial planning, and counseling.
- Employee discount marketplace – enjoy discounts on thousands of products, from cars to local attractions.
- Gym membership compensation – your insurance will help cover the cost of your gym membership!
- Groups like Vet Connect & the Women’s Committee to help you get involved and to provide resources for your success
Leaf Home Awards and Accolades: Leaf Home has been recognized as a top workplace by The Plain Dealer, is a multi-year recipient of Top Workplaces USA by Energage, and has been Certified™ by Great Place to Work®. A few of our brands have also earned accolades, including:
- LeafFilter and Leaf Home Safety Solutions have ranked on the annual Remodeling 550 list
- Leaf Home, LeafFilter, and Leaf Home Safety Solutions have been recognized on Qualified Remodeler magazine’s Top 500 list
- Leaf Home is a Smart Culture Awards honoree for its employee-focused culture
- Leaf Home is recognized as a growth leader on both the Inc. 5000 and Inc. 5000 Regionals: Midwest lists
For a full list of awards earned by our brands, please visit .
Diversity and Inclusion Statement
Leaf Home Solutions is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.
Equal Opportunity Statement
Leaf Home Solutions will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).
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