Job Location: Hyderฤbฤd
Location: Hyderabad, India
LevaData is seeking a Customer Success Data Quality Analyst who is specifically responsible for handling huge data sets, business analysis, application testing, helping maintain client relationships, and helping ensure customer satisfaction. Additionally, this position is part of a team that is responsible for the success of the customer including delivery and adoption for existing solutions and new applications by LevaData.
Responsibilities
Data Management:
- Understand customer data (in various formats)
- Define appropriate business rules and exceptions, securing agreement with customer.
- Write scripts for data upload, error handling.
- Interface with internal teams by owning data upload process end-to-end.
- Capable of handling multiple mission-critical projects simultaneously without sacrificing quality or impacting deadlines.
- Any ETL tool experience is a strong plus.
Business Analysis:
- Gain a complete understanding of business relevance of the data and enable capture insights from customer data.
- Good general knowledge of markets, technology, and business drivers, with clear understanding of stakeholder requiements.
Other:
- Teamwork: Support the solution teams with customer perspectives (Voice of Customer).
Domain: Familiar with a Supply Chain concepts, practices, and procedures.
Customer: Ability to handle customer communications and maintain relationships
Communication: Strong verbal, analytical and communications skills, with the ability to present.
Process: Proactively identify areas for improvement and introduce innovative recommendations, factoring in customer needs, external approaches, data analytics, as well as industry best practices.
Continuous Learning: Willingness to learn, to innovate, to take initiative and ability to work in a global organization.
Requirements
- Education: Bachelorโs degree, Business or Engineering or equal experience is fine.
- Minimum 5+ years of data analyst/ management and business analysis in Sourcing and/or Supply Chain Domain in a global customer focused environment.
- Outstanding numerical and quantitative analysis capabilities to find correlations between different types of data sets.
- Strong problem-solving skills and able to develop creative solutions independently.
- Knowledge and strong understanding of sourcing practices, policies, processes, systems capabilities, and limitations.
- Top notch customer service skills.
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Tech Skills:
- Advanced Excel, Strong Database SQL knowledge (SQL Queries, T-SQL/PL-SQL) – mandatory
- ETL, Ingestion Pipeline (Alteryx, Matillion, etc.) skills โ optional, good to have.
- Python, BI Tools (Tableau, Power BI, etc.) โ optional, good to have.
Why LevaData
Benefits:
- Competitive salary and equity compensation
- Medical and Personal Accidental Insurance
- Flexible hours
- Awesome team and culture
- Great office location(s) in San Jose downtown (by the San Jose Tech Museum) and Cyberabad, India.
- International Travel
- Vacation and Time Off
- and moreโฆ
About LevaData:
LevaData helps global enterprises improve gross margins by reducing supply chain costs. We place significant focus on delivering measurable and accountable supply chain solutions and strategies that transform companies. The unique LevaData Cognitive Sourcingโข Platform allows customers to sense, recommend, act, and learn. Customers include leaders in the top global supply chain organizations, as well as medium-sized OEMs seeking to achieve best-in-class direct materials sourcing practices. LevaData is headquartered in San Jose, California. For more information, visit www.levadata.com.
LevaData is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation or any other category protected under the law. LevaData is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. At LevaData, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.
To apply, please send cover letter and resume to careers.india@levadata.com and include job description “Data Quality Analyst (Customer Success)” in the subject.
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