Job Location: Leesburg, FL
Job Detail:
JOB SUMMARY: The role of the IT Data Quality Analyst is to own, investigate, and resolve data quality issues in the CRM and associated Systems, via matching, integration, merging, deletion, and in application Form creation, while safeguarding against data loss. This individual is also expected to take a lead in preventing data quality issues by identifying frequent user errors, and working with business units to strengthen user competence, and place the correct validations in place to prevent data corruption.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES: The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification with or without an accommodation. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
- Identify and ensure the resolution of data quality issues, such as uniqueness, integrity, accuracy, consistency, and completeness in a timely fashion.
- Periodically devise, coordinate, and conduct mass data-cleansing initiatives for the purpose of purging and eliminating corrupt, duplicate or redundant information from corporate databases.
- Identify causes of poor data quality, implement solutions and communicate findings to employees, management, and stakeholders.
- Create new reports and maintain/enhance existing reports using Microsoft reporting services in SSRS and Crystal Reports.
- Create new Forms within the EMR software (TIER), to facilitate better data entry and integrity, as well as new requests from outlying departments.
- Migrate legacy reports into SSRS.
- Utilize SQL Server tools to make sure reporting queries are tuned and optimized.
- Generate regular and ad hoc reports for the various business units, with automation as required.
- Provide re-useable and flexible queries and data extract programs to business units.
- The IT Data Quality Analyst will create, test, document and maintain reports from company databases using Crystal Reports and SSRS, as well as create, test, and document new Forms within the TIER software platform.
- This position requires good communication skills and must work with staff from all departments in the organization to build accurate and easy to understand reports and forms based on their requirements.
- This individual will use proven knowledge of specialized software development tools to create reports and forms as required.
- The IT Data Quality Analyst is also responsible for proactively developing and compiling graphs, reports and data entry forms based on his or her findings, complete with recommended improvements to or new requirements for business processes, operational procedures, and their corresponding reporting structures.
- This person is also responsible for ensuring that the reporting database is updated as needed for reporting accuracy and efficiency.
COMPETENCIES: Knowledge, Skills, Abilities, and Motivation (KSAM) required for an employee to be successful.
Serving Our Consumers: Effectively meeting consumer needs, building productive consumer relationships, and taking responsibility for consumer satisfaction and loyalty.
- Consumer Focus: Building strong consumer relationships and delivering consumer-centric solutions.
Values Differences: Recognizing the value that different perspectives and cultures bring to an organization.- Maintains data confidentiality and security of protected information.
- Effective Communication: Clearly conveying information and ideas to individuals and groups in a manner that engages the audience and helps them understand and retain the message.
- Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Manages Conflict: Handling conflict situations effectively, with a minimum of noise.
Ability to present ideas in business-friendly and user-friendly language.
- Continuous Improvement: The ongoing process of achieving positive changes in service and processes in order to improve efficiency and quality.
- Resourcefulness: Securing and deploying resources effectively and efficiently.
Cultivates Innovation: Creating new and better ways for the organization to be successful.
Highly self motivated with a keen attention to detail.
- Expertise: Demonstrating proficiency of an employee’s skill or knowledge within their field of practice.
- Drives Results: Consistently achieving results, even under tough circumstances.
Proven analytical and problem-solving abilities.
Adept at queries, report writing and presenting findings
- Strong understanding of data entry/update best practices.
- Good understanding of SSMS tools for query development and tuning
- Good understanding of VB Scripting, .NET, and T-SQL
- Should be able to create scripts and macros in Microsoft Office
- Must have a good grasp of intermediate SQL query writing and understanding
- Knowledge of .NET, IIS a plus
- Good understanding of relational databases.
- Good understanding of data reporting tools such as SSRS and Crystal Reports.
KNOWLEDGE AND JOB SKILLS: Ability to effectively prioritize and execute tasks. Ability to conduct research into data issues. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
JUDGMENT/DECISION MAKING: Utilizes established corporate policies and procedures in making decisions. Uses sound judgment in meeting the responsibilities and performing the duties of the position.
EDUCATION & EXPERIENCE:
Education:
- Bachelor degree in Information Technologies or related degree required
- Experience:
- Minimum of Four (4) years’ experience, (2) years’ experience in Report Writing, (2) years’ experience SQL Server T-SQL required
TRAINING & DEVELOPMENT: Completes all requirements according to Individual Training Plan within the first six months of hire and annually. Other training and/or professional development may be assigned due to evolution of programs.
POSITION CONTENT: This job description is not intended to be and should not be construed as an all inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, Management reserves the right to modify, and/or remove duties and assign other duties as necessary.
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