Job Location: Atlanta, GA
Build a meaningful career
At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.
The Business Analyst will engage with clients and internal business partners in support of the implementation of our Ariel EAS application. The Business Analyst will be responsible for collecting and analyzing business requirements for client implementations.
Responsibilities
- Produce detailed functional specifications used by clients, business partners and development teams related to the implementation and/or configuration of our integrated benefits solution;
- Document business and operational needs in the context of implementation with workflow automation;
- Analyze and understand business processes, while linking them to the information used in the various benefits management systems (payroll, financial transactions, document management, reporting, telephony, etc);
- Participate in the creation and review of new solutions with solution architects, functional leads, and the development team;
- Establish the scope and criteria for testing and work closely with the quality assurance team during execution;
- Follow up with the various stakeholders regarding any changes made during the course of the implementation;
- Build knowledge of industry topics and trends through internal training, external training and self-study, as appropriate;
Requirements
- 5+ years of experience in benefits administration or related work experience in business requirements analysis for HR/payroll or other technology-intensive environment;
-
Solid understanding of
- Benefits administration
- Business process modeling
- Process mapping
- Web and mobile user experience design
- Communication methods and strategies
- Requirements gathering and verification
- Project management
- Exceptional customer focus and strong professional acumen
- Excellent organizational and interpersonal skills
- Exceptional written and verbal communication skills
- Excellent time management skills and the ability to manage multiple assignments
- Ability to work independently, take initiative, and exercise good judgment
- Excellent analytical, problem-solving and creative-thinking skills
- Demonstrated aptitude for technology
- Understanding of agile methodologies and similar project management approaches
- Excellent understanding of negotiation, conflict management and risk management skills
Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.
LifeWorks is an Equal Opportunity Employer. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.
Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to
talentacquisitiononboarding@lifeworks.com
Fulfilling work that matters
LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We’re always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.
At LifeWorks, we are committed to putting our people first. Our priority is to optimize the health and productivity of our people. In light of COVID-19, our company continues to monitor the global situation and following local guidance in each of our communities to ensure the health and wellbeing of our employees. Safety is our highest priority, and while the goal is to ultimately return to the office, we are currently working remotely and are connecting with candidates through virtual interviews, recruitment events, and information sessions. We are excited to connect with you virtually, and look forward to receiving your application.
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