Job Location: Mumbai
- Directing analysis and discussions to elicit targeted business requirements that are fit for purpose
- Prepare comprehensive business requirements documents that meet the needs of business stakeholders and achieve operational best practice
- Review and dissect ‘As Is’ process and establish necessary changes required to ensure optimal ‘To Be’ processes are defined
- Define and manage plan to ensure deliverables are completed within agreed time frames and are in accordance with agreed client specifications
- Identify Risks, Issues, and Assumptions & Dependencies to the Project Manager with mitigating actions where applicable
- Actively support Technical Analysts in the completion of technical specifications and participate in solution design
- Support all stages of testing such that the implemented solution reflects all of the agreed requirements and support defect management and any change requests that may emerge
- Provide input into development of training needs, procedures and business readiness plans to ensure smooth implementation
- In co-ordination with the Project Manager, manage post implementation support to minimise disruption to the business
- Diligently follow-up any outstanding issues with business users or IT developers to ensure that projects and change initiatives are closed out promptly
- Drive business improvements through visibility of ongoing quality issues and initiatives
- Review team working practices/procedures to identify opportunities to improve quality or productivity
- 2 years Business Analysis experience;
- Excellent written and verbal communication skills;
- Strong analytical and problem solving skills;
- Strong facilitation and presentation skills
- Strong organisation and planning skills;
- Thorough knowledge of best practice administration processes and procedures is desirable
- Thorough knowledge of client and regulatory requirements and operational frameworks.is desirable
- Tertiary qualifications in IT, Business or a related discipline;
Our HUB in Mumbai has people working from state-of-the-art premises and plays a strategic role by providing operations processing and technology services and support, for Link Group businesses across the globe. We are rapidly growing our Mumbai team to build greater capability within the organisation, and provide specialised local services supported by the strength and scale of Link Group’s global operations and knowledge base.
Link Group is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the Link Group journey and together we will achieve our full potential.
We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
Candidates must have the relevant work rights to be considered for an opportunity at Link Group. Successful applicants will be required to complete background screening prior to commencement of employment.
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